I made reservations 3 weeks in advance for a saturday night. I had read other reviews regarding lost reservations, so I decided to call and confirm 3 days before my arrival date...and sure enough they no longer had a reservation for me. They helped find me a room at the Riverside Lodge, but it was for more $ because all they had left was a one bedroom. So much for trying to plan ahead...
my advise to all that make a reservation at Praters is to have a back-up reservation someplace else...or just go somewhere else to begin with.
LOVE THIS PLACE!!!! I have stayed at Prater's several times and have always found quality and convience and great customer service. Each time I stay there it gets better because they are always making great improvements!!! It's a quaint little motel in a prime location on the main road of town. Easy walking distance to Downtown bars and restaurants. The rooms are clean and include a refriderator and microwave. Cable TV and Wireless Internet access.. THE VIEWS are breathtaking, really amazing, of the Columbia River and Mt. Adams. The staff are very friendly and the customer service is wonderful!!!
I have been staying at Prater's Motel for about 3 years, I truly enjoy very much all the wonderful service and help the owner of Prater's has given me and my family.
She has always been very happy to help me/us when calling for reservations and always is happen on the phone and when we arrive.
Thank you so much for being so friendly and kind to us.
I am a college student from Arizona and have been coming to Hood River for the past three summers to wind surf. Each time I have stayed at Praters because they have great deals and awesome views! I was looking up the number to book my room and noticed that people say that the're having issues with their reservation, But I'm just putting it out there that I havent had a problem in the three years ive been going and the lady is cool.
My husband and I stayed at Prater's with our three children while visiting my mother this December. I had made reservations three weeks prior because I knew it would be busy during Christmas. The room was a little small for the 5 of us but once the lady at the desk learned I had three "energetic" children with me she upgraded us to a larger room with no trouble. She really saved my sanity for the holidays!
I recently stayed at this motel while I was visiting family in Hood River for the Thanksgiving Holiday and was quite pleased. The room was very clean & cozy and the view of the river was amazing! Not familiar with the area I had to ask someone from the staff for directions and they were more than helpful. This motel is definitely my first choice next time I am in the area!
Thanks a Bunch!
Very nice! I was very pleased with the service of that gentlemen working at Prater's Motel. It was nice to be welcome into a peaceful place and friendly customer services after being on the road for a couple of days. I was surprised with the spectacular view of Mt. Adam and the Columbia River from your bedroom bed. And walking to downtown is just couple of blocks from the motel. I recommend Egg Harvest breakfast restaurant just located across from the motel.
Well, for a quite and friendly service I definitely recommend this place for your stay while visiting Hood River.
Your Happy Traveler!
I was one of the guests who was supposed to stay here for the wedding mentioned in a previous review. We were given accommodations at this motel after the first 2 reservations were lost, but I was called 24 hours before my flight was supposed to leave notifying me that my arrangements had been modified. Not only did the woman try to cram 3 of us into a single room (when we had originally booked 2), she told me I was being unreasonable and rude because I indicated that this was not an acceptable arrangement for us, especially since we had already made our arrangements. What were we supposed to do 24 hours before flying clear across the country?
After she decided *I* was being unreasonable, she cancelled our reservation entirely and left us completely without a place to stay, 24 hours before our arrival on the opposite coast of the USA.
I don't understand how this motel is still in business if they treat all of their guests this way. I have never been more insulted and angry about hotel service in my entire life.
We made a reservation at Prater's 2 months ago and when we got there they had canceled our reservation leaving us totally stranded. They did the same to our friends and to another couple that had arrived at the same time as us. The front desk was locked and we had to call the emergency number on the door for service. The lady on he phone was totally flustered and didn't apologize or anything. Beware! The same thing might happen to you!
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