We visited sleeping bear dune twice recently (during the labor day weekend of 2011 and in this past memorial weekend), as a church outreach activity. The group was 80 people last year and 36 this year, most of which are medical research professionals from China visiting WSU and DMC in Detroit. The two stays are completely different experiences. Last year the manager Paul and Linda were friendly and helpful. One person from our group had a medical emergency situation from the fatigue from climbing the sand dunes. Paul was geniunely caring and extremely helpful in advising calling of ambulance etc. We become friends with Paul by the end of that stay, which is why we decided to stay in this motel again without any hesitation.
What a disappointment. This time the new manager Branden managed from the very beginning to make us feeling unwelcomed. He and his wife are cold, relactant and snappy to answer questions about directions to local attractions when we were arrived. At the end he complained we made a mess in the kitchen which is far from true. My wife and others cleaned up the kitchen after serving the dinner, even the corner of the floor are wiped. Only some water melon are left in a container because she was not sure if someone may still want them. It was far from messy. He complained that the last person did not put off the camp fire, which is also not true. We did it using the water bottles provided. He insulted us by saying our group of 36 ate all the breakfast food he prepared for 75 people. That is a ridiculous claim. We did not consume any more food than hotel guest normally do. The so called 75 people portion food was just two to three bags of bagles and some English muffin in a few small supermarket packages, and two pots of coffee. Overall, we had a bad experience with Maplelane Resort Motel and its staff. Personally, this is my worst hotel experience ever, after living in Michigan for 15 years.
Most of the group are only visiting the states for a few months. They now got the impression that people in this north west Michigan are not friendly people, which I know is not the case. But even for myself, I will absolutely not come to this motel again. It is not always reasonable but it is hard to seperate one experince from the entire area, but for the time being I will not consider visiting this area first for our next group tour.
Crystal Mountain Resort & Spa is a family owned, year round ski, golf and spa resort located 28 miles southwest
of Traverse City. Amenities include downhill skiing on 45 downhill slopes, cross country skiing on over 40 km of ...
Hotel Details:Parking (Free). Internet (Wireless) in Public Areas. Restaurant(s) on Site. Smoke Alarm in Rooms. Fax (For Guests). Rollaway Bed.
Crib. eight rooms sharing 2 baths in a vintage setting. Beach Nearby. Tennis. Internet (Wireless) in Public Areas (Free). ...