Nightmare Hotel!!!!!!
My husband and I needed a place to stay in September 2010 for my mother in-laws surgery in Gladwin. The hotel outside looked alright and the front desk staff was nice enough however, once we actually entered the room our experience went downhill from there. The smell was horrid entering the 'Jacuzzi' room that we paid a $100 plus tax for. The place looked dirty, rat infested, and damaged. The wallpaper was peeling off the walls, the furniture was broken, the comforter stained, the carpet moldy, and the curtains see-through with absolutely no privacy. The Jacuzzi tub was filthy and we didn't even want to get into it (fabulous that we spent more money and upgraded for nothing!). Then when we went to go to bed we noticed right away how uncomfortable and stiff it was. Only to find out the reason why was because we were sleeping on BOX SPRINGS!!! There wasnt a mattress! When we complained to front desk the next morning the woman at the desk didnt even respond to our issues, handing us the receipt with a snippy 'Have a nice day'. With a sore back, stiff neck and no sleep-we had a horrible day. Our day was already stressful enough with the health problems of my husbands mother, and we couldnt even get good nights rest at this hotel. What exactly did we pay for??! We will never stay there again. Ever.