Rainbow Shores Hotel & Restaurant, Pulaski

Our reservation was for 6:45. We were seated quickly and placed our order. 20 minutes later our salad arrived. We did not see our waitress for another 45 minutes. Another drink was ordered and did not arrive until 8:15 and it was not the correct drink. We then had to look for our waitress to inquire about our meals. This was not easy. We had terrible service for the cost of our meals. A trip to see the manager was of no help, since she was rude and self-serving with no apologies. When the waitress finally arrived she was of no help and made faces at us. The meal finally arrived. The broiled fish was dry and tasteless. Ketchup did not help and our side dishes of cabbage salad and fries turned out to be mashed potatoes. No one demonstrated any kind of sympathy or concern for our feelings. They will never have our patronage again. 4 former customers.

The location is absolutely beautiful. We went on a Friday night and there was live music on the lawn. We had before dinner drinks on the lawn and enjoyed the view. We made reservations, which was a good idea as it was very busy. We ordered the prime rib and seafood which were both excellent. The server, I believe her name was Tammi , was pleasant and knowledgeable. She did warn us that meals were taking a bit long to come from the kitchen. We did wait for about 1/2 hour after finishing our salads, but she came back several times and made sure we had drinks. She also provided us with complimentary plate of garlic bread with a garlic cheese dip that was incredible. After dinner we sat on the lawn to watch the sunset over the lake. We will go back on a Thursday for the all you can eat crab leg special!

I have been to the Rainbow Shores Restaurant 3 times in the past 6 weeks and the meals and service have been fabulous. Twice we ate on the porch behind the bar and the sunset view is terrific. One time, with a larger party, we sat on the deck on a Sunday evening and it ranks as one of our best nights so far this year. The food is first class from beginning to end and the service was great. My family and I eat out on a regular basis from Wellsley Island to Syracuse when eating "locally". How does that song go? "Nobody does it better!". Congratulations to all involved and a big thank you for bringing a First Class restaurant to the North Country.

Thge serfvice was terrible - the food finally came after a 2 hour wait and it was cold!! Never go there again. Their new restaurant - Sandy Creek Steakhouse is just as bad - too hight priced and really bad waitstaff!!

We met our daughter and her husband for a quiet, delicious Sunday afternoon dinner. The service was patient while we drank tea and waited for them to arrive. Then we enjoyed delicious meals, served hot, and with the tea and coffee coming continuously. The desserts were excellent. The view of the lake, with the waves crashing on the shore and the sun reflecting off the water, was spectacular. We will return. By the way, keep driving down the pitted, dirt road. You WILL get there and it's worth it.

I ordered $35 seafood deluxe dinner.Waitress came back and said they were out of haddock.I agreed to extra shrimp.She came back and said out of baked potato.I agreed to mashed.I ordered asparagus.After 50 minutes dinner came luke warm with carrots.Wifes dinner came luke warm also.Came with six shrimp,I believe this this is not extra but meals regular order.waitress actually came back and asked if everything was ok.I asked if she was kidding.We told her nothing was ok.She offered us free desert and billed us full price. Walked out pissed off.no tip for waitress.Others were also sending back cold food.Better service at Mcdonalds.Never again rainbowshores,pulaski,ny.We went downtown and heard similar stories.Used to be excellent,new management won"t be around long.Save your money.