Our family has been staying at the Pinecrest Chalet for sometime now. We usually stay 3-4 days in summer and 2-3 days in winter every year. However, I believe this will be no longer. Recently I called to inquire about booking for winter 09/10. I had a question about the pricing, the staff member who assisted me was extremely rude. The online prices were displaying about $150 less then when I called to book, of course out of curiosity I asked why the price had gone up so much, we'll at least I tired, the staff member would not even allow me to finish my sentence. To me it seemed he was tired of possible explaining the change in price. I then stated to him I was only asking, again he stopped me and said look I'm sorry your mad at me for the price. I couldn't believe it. I was going to book but I was tired of being interrupted and not being able to finish a single complete sentence, I hung up and said forget about it! How Rude! I was thinking to myself here I am attempting to book a 3 night stay at $400 a night, and I cant even finish a sentence. The cabins are nice furniture a little out dated. Value, prices are a little high. The cabins are pretty clean. The service from the staff member I dealt with horrible. Our last visit was 7/09
It was our family's first time to the area, experience with snow and staying in a cabin. We were fortunate that we were able to book Northwood cabin at the very last minute, which seems in fairly new condition. Very comfortable cabin property is well maintained and staff was very helpful with answering questions and offering suggestions. Our little ones (2, 4 and 7) loved going just outside our cabin to play in the snow and we weren't far from Dodge Ridge Ski Area and Leland Snow Play - all in this in mid-April. Can't wait to book a stay for Summer. Sure to spend future family vacations whether winter/spring/summer or fall at Pinecrest Chalet!
Modern. Amenities:Television (Cable/Satellite). Non Smoking Rooms. Television. Daily Maid Service. Coffee Maker. Kitchen/Kitchenette. Hotel Details:19 Rooms / 1 Floors. Built
in 1965. Sprinkler in Rooms. Pets Allowed. Smoke Alarm in Rooms. Common/Public Areas Accessible to Wheelchairs. Complementary Coffee. Common ...
*Terms & Conditions: Savings calculation is based on Flight + Hotel vacation package bookings for a 3 month period for 2 adults with a 2+ night length of stay compared to price of the same components if booked separately during same period. Savings will vary based on origin/destination, length of trip, travel dates and selected travel supplier(s). Savings not available on all packages.