Hotel Savoy, Tulsa

We stayed here last year, and though not perfect, it was pleasant enough to return. This year, our keys (building key and room key) were in a post box (at 5:00 pm) because management was not on site. Last year management also was not on site, but someone met us when we called. Although we felt wary about the keys in the post box, we went on inside. Before going out for the evening, we decided to shower, only to discover one towel, one washcloth, and no bathmat. Since the “office” is open to guests, we went down to look for towels and to stock up on breakfast snacks. (The hotel does maintain a nice variety of teas, yogurt, muffins, etc.). We were unable to locate towels, but the manager/owner showed up about that time and brought towels to our room. When we were ready to go to bed about 1:00 am, we discovered what appeared to be soiled sheets. We tried calling management, but the room telephone didn't work. We used our cell phone, but only received an answering machine. Exhausted, we just went to bed. The next day the weather was miserable, and we stayed in all day, watching movies and working on the computer. The rain came down so hard that the front window leaked badly, and we emptied at least 5 pans of water, thus, “preserving” hotel property. By 9:45 pm the rain had died down to a drizzle, and we left to find dinner. We returned about 11:30 and curled up on the loveseat. About midnight my husband asked me to reach over and get something out of his brief case. When I looked over to the corner next to the sofa, I discovered that his case, my computer bag, and my book bag were gone… about $3000 worth of property. We tried calling management again, this time leaving a message. We then called the police, who arrived at 2:30 am to take the report. During the interim before the police arrived, we encountered guests from two other rooms. My husband asked if they had seen anything during the time we were out. They had not, but both had tried calling management because of other problems. The next morning, as we dressed, the bill was shoved under the door. I called management… who actually answered this time. I asked if they had received my message. “Yes, just now,” he replied. “Nothing like this has ever happened before.” Please note that the locksmith was already parked in the back lot. When we returned the keys about 11:00, the woman expressed some shock and regret, the two men basically said nothing, and no one offered any form of compensation. Lessons: Stay somewhere with programmable room locks, not old-fashioned keys that can be copied; stay somewhere with on-site management who will respond to guest concerns, and keep your electronics and other valuables with you. (It’s a sad state of affairs when the trunk of a car is more secure than a hotel room). And, most importantly, stay away from the Hotel Savoy in Tulsa, OK.

I thought I would like it because it was near everything we were going for and that it was like a bed and breakfast instead of a regular hotel.....We were a bit disappointed. The room was very small. There was never anyone in the office area the entire time we were there (3 DAY). When they say a Continetal Breakfast they mean Coffee, Muffins, Bagels, Orange Juice, and boxes of cereal. The problem was the Bagels had a date on the bag of March on the bag and remember it is June. The muffins and orange Juice were also out of date. So I was asuming maybe they by in mass quanity and freeze them but I still was not going to eat them. We also ran out of toilet paper in the restroom and they did not have any in the Vanity to replace it. There was coffee in the coffee pot in our room that was left from the people that stayed there before us. I think next time I will stay in a regular Hotel room.