Beware of extreme charges after you check out
By A Yahoo! Contributor, 3/11/09
if you use your credit card to pay for the rental. We rented the Mountain Garden Getaway house through Little Switzerland Cabins. Charges of over $1,300 were charged to our credit card after we left and had already paid the full rental amount. They claimed there were damages to the property. Everything was in good order when we left but since we didn't have them personally check us in or check us out, we could not prove we did not damage anything. Particularly, watch out fo the fish pond! This house is in the woods and there is a little pool of water for some large fish. The fish got hurt somehow, the fountain was not working at any time we were there yet we were charged for a replacement. It goes on and on. Our vacation stay cost approx $1,000 before the excess charge of $1,300 plus.
The house worked well for our family but forget about the creek advertised on the property--it was down a steep cliff and we could not even see it. Watch out for charges relating to the hot tub! We added nothing but were charged for adding something to it. Again, you need to be checked in and checked out to avoid overcharges relating to this. Be sure to make sure the DVDs are all in order and in the correct cases. We were charged for mixing them up in the cases and leaving them not alphabetically stored. We watched 1 DVD during the entire time we stayed.
After months of trying to get our money refunded, Little Switzerland management finally gave us back $350 of the over $1,300 overcharged. Needless to say, we were very unsatisfied with that final settlement. This visit certainly soured us on staying with this company again and has taught us to be very wary when leaving a deposit/payment with a credit card.
Rating one star only because there is not a rating for zero.