LOUSYYYYYYYYYYYYYYYYYYYYYYYYY!!!!! Very LOUSY!
This has got to be one of the very worse places to stay!
We paid a lot of money for a place that was filthy,,, and never cleaned after numerous complaints. They came and they left and still it was very very dirty,,,and also with black mold, dust all along the base boards and up the walls and cob webs in the corners and dirty flat wear and tables, there is still a spider in the bathroom that we had asked to have removed, there is still dirt in the kitchen. On our last day here our room was not even given some of the normals. We did not receive any soaps nor hair products, our beds was not made and the floors was not swept ( and each one that came to the room said how dirty it was and that they would let management know how disappointed we were) The management offered us something that we were suppose to pick up from the front desk for all of our troubles...lol... it was 2 coupons for a frozen treat (99cents) from nearby restaurant.
The management would not even talk to us at any given time, they always went threw their employees....
I am TOTALLY disappointed in this place!
We had decided on this place because of having our grandsons with us for a vacation before them leaving and going back to school. It had swimming and game room,,, Wed will come back to Gatlanburg in the near future but Never here!