Never again!!
I usually spend a lot of time reading reviews and getting as much information as possible before booking a motel,etc. The reviews on this one was really good except for a few. The pictures looked great, they were willing to accept two of my children sharing a two bedroom townhouse with their two babies and four other children. And the lady booked the room for us was very friendly and nice. We booked way in advance. Then my oldest daughter booked a room afterwards, When I called to inquire where we were in proximity to each other, I was told that my husband and I have a cottage (which was nice, except the bed being hard as a board and the pillows were worthless), And they said my younger daughters with the 5 children/babies would be in the floor level townhouse with the oldest daughter, her husband and daughter above them (upstairs).
When we arrived, my oldest daughter had gotten there the day before, demanded a room on the lower level, and was given my other daughters (with the 5 children's room!!!!) Not only were we furious over that, but the upstairs room had feces on the bedspread ( they just gave us a bag to place the soiled one in, and another spread), and one of the bedrooms had NO air conditioning in it!!! When I reported this to the office, the lady (quite hatefully, I might add), said all of the rooms were like that!!
The next day I had went to the oldest daughters' room and ALL of her rooms were air conditioned and actually too cold . And the upstairs room that had no air, did have a heater which was stuck on for some time. The office had been so friendly during booking and checking in. But as soon as we reported the first problem, the phoniness showed through. I not only will NEVER stay there again, but feel they owe my daughters a refund and an apology. If there is a corporate office I plan on finding it. And report it to the better business bureau, triple A or any other organization that may make the mistake of being associated with them.