The owner, Ms. June was so nice the couple of times we spoke with her. The location was good and easy to find: close proximity to supermarket, family-restaurant located close across the street, and located on beach. Our room was rustic byt had everything we needed and it was very clean. We had never been to Grand Isle before, but after driving by some of the places that we researched and considered staying at, we were very happy that we chose Wateredge. One disappointment is that the sand dune blocked our direct view of the Gulf, but beach was just a short walk over dune. However, even if we didn't get a 5 star high-end hotel (which you don't expect on Grand Isle anyway), we were given 5 star and more treatment, by Jerry the Property Manager, which made our stay awesome! Jerry was accessible whenever we needed him and was very visable around the entire property and interacting with the other people staying at the resort. But, it wasn't just the property he managed, he provided services way above and beyond. When we arrived he met us at our car, we were early and still cleaning room but he stayed a spoke with us for a good while making us feel right at home. He gave us a little orientation to the area, and told us whenver we want to go crabbing he had everything we needed to get set up and let hime know and he would help us with everything and that there was everything ready and available to clean fish, boil crabs, etc, and he would help us with whatever we need. Our first evening we arrived, the surf was too rough for us to go out in with our son. But, a group of men staying at the resort went crabbing and we watched them for awhile. Jerry helped them set up the crabbing line and for about 3 hours in the rough surf helped them catch a load of crabs. They worked hard because the surf was really rough. Then he helped them get set up and to boil the crabs. A little later we received a knock on our door and there was Jerry and one of the group with several dozen boiled crabs for us to have-how incredibly considerate...AND delicious. The next evening we wanted to take our son crabbing for the first the time. Jerry came and helped us set up the crab lines and again the surf was rough. That day the crabs weren't running too well. But, Jerry knew that it was my son's first time, he was patient with him and took the time to instruct him on best way to get crabs, and he worked with us for a 2-3 hours just so that we could get enough crabs to boil. THEN, he helped us to get everything ready and stayed with us while we boiled our crabs. My family has never received such personal service at ANY hotel. The price was very high because it was the Tarpon Rodeo that weekend, but was comparable to all the other places we checked into. However, that We will definitely go back again!!!
Really liked that we walked right out of the motel room onto the beach. The room was very clean and had everything we needed for an enjoyable stay. One of the nicest things was being able to cook all our own meals. Internet worked well in our room.
Staff was friendly. We would stay here again.