This will be our 3rd season and Lakefront lodge. We have never smelt any sewer smell. I have never been treated badly by management. Could it be how you approach managent, if you have a bad atttude when you talk to management. It could be that a bad attitude, started a bad attitude. Honey is sweeter than vinegar.
Glad I didn't see these reviews before going here. The new staff in the office was very nice and helpful. We stayed in a great RV site right on the lake. Lots of space and beautiful views, and the size of the fish is not to be believed! We were very comfortable staying here.
Staff are extremely rude and if an inspector were to ever enter this establishment, after choking, the inspector would surely close them down. Extension cords are used inappropriately. Light bulbs are burnt out and plumbing fixtures leak. I still wonder where the sewer smell was coming from. If office staff are asked to remedy the unsightly conditions found then you are informed that you are no longer welcome back. It is a shame that management has no idea how to manage the property so as to address customer satisfacion concerns. Also the manager that verbally abused me should take some medication and learn how to express himself in an appropriate manner when he is asked to fix things that even an inspector would demand. What a shame because such nice people have over the years enjoyed each other's company.... how times are changing.
Did not stay - room was very outdated with dirty furniture, carpet and bedding. The mattress was old and dirty with mold on the headboard. Awful sewer smell in bathroom. The office staff was rude when asked if better rooms were available was instructed to leave. Would not recommend - terrible experience!
This Zapata hotel offers great service and amenities for business or leisure travelers with warm, Texas style hospitality!Its proximity to
Falcon Lake on the Rio Grande River makes the BEST WESTERN Inn by the Lake an ideal location for ...