This is the worst place I have ever stayed!!
ok... Where to start?? I have never wrote one of these reviews because i'm not to picky about motels, but I have to, because I would want someone to warn me about this place. We stayed in the pool house i guess you would call it, it sets right off the pool. When we first got here it was around 85 degrees and are place had its heater on and wouldn't turn off, we went to the front desk and asked the guy where are air conditioner was (because they told us when we called and made reservations.) He said we have a window unit. We looked in every window and no unit we went back to the office and told them there is no ac and the heater would not turn off. (Wouldn't you think they would know their own motel?) We finally had two men come to our room after asking several times to come fix it. One guy just said it was the fan, i think not, it was HOT air, he just wanted to leave it on. Finally the other guy had alittle sense and said we can't do that. They had to climb up in the ceil and cut the wires to the heater, well while doing this they cut the wire to the power too so then they had to fix that. Take about frustrating!! We didn't come to Estes Park to sit and watch a guy try to shut the heater off. Final they got that fixed, i was so mad that they told us we had ac and we didn't that i called several other hotels so we could go to another place but no luck, so we were stuck!!!
One day i wanted to get in the hot tub and it was cold, what a surprise!!! So again i went to the office and told them and then they locked it up. When we left it still wasn't hot, they should call it a "lukewarm tub," instead of a hot tub. The kitchette had about 2 glasses, 3 plates, and 2 pots, there is not way you could ever cook a meal unless you brought your kitchen with you.
There were 3 dirty kleenexs, a plastic lid, and straw on the floor when we got here, how welcoming it was. I never once took my shoes off, the floor was more than disgusting, stains everywhere!!!! I even showered with my flip flops on. The pictures on there website are very old they need to update because the place we stayed doesn't look like that at all. They don't have AC don't let them fool you. WE ASKED!! They said you don't need it, its cool at night. We no this, we have been coming to Colorado for years but sometimes it get hot during the day.I want you to know I'm from the country, I have lived on a farm my whole life so i'm use to being dirty but not like this. Spend alittle more money and stay some place else. STAY YOURSELF!!!