Holiday Inn Olathe Medical Ctr, Olathe

I'm a business traveler and prefer Holiday Inn's and Express. I was treated very well by the staff upon arrival. I enjoyed the in house dining and lounge. It is an older hotel and has a few issues but well worth the price and room was very clean. Everyone one I dealt with during my 3 night stay was very pleasant and professional. I will stay there again if I'm through the area and would recommend to friends.

We have corporate lodging discount membership and this hotel is listed as a participating hotel. When I booked I gave them my discount card number, as did several of my friends that we also staying there. The lady making the reservation initially gave me the rate and said it no problem but called me back 10 minutes after taking all of my information to inform me that the hotel no longer accepted Corporate Lodging and gave me a different rate ($30 per night higher). Upon arrival my friends were told "you are lucky! We JUST start taking Corporate Lodging again" and they received their correct rate. I, however, was told once again that they did not take corporate lodging and they refused to give me the discount. Terrible customer service for not reason other than to stick me with $30 per night extra! The room was fine and desk clerk was nice - she lied through her teeth with a smile. Overall it doesn't matter what the room or service was like because I'll never stay there again.

My sister and I stayed 2 nights at Holiday Inn Olathe. We found it to be clean, quiet and the beds were very comfortable. We enjoyed the outside pool and jacuzzi also. The staff was friendly and helpful. The restaurant on site provided a very good breakfast. I would stay there again.

We had the previous experience as another reviewer that our keys stopped working and were told our cell phones had de-magnetized them...but the staff was very polite about it. We did hear quite a bit of hallway noise but nothing we couldn't tolerate. It had an excellent location for us and we got a great deal on our room($60/night thru priceline). Very spacious room, very clean, great value for what we paid, and the beds were extraordinarily comfortable. We will definately go back again.

I just noticed the bad review done in September and thought I would chime in. Things have not improved since May 2008. We stayed there in May 08. We had been involved in a minor accident earlier that day and was hoping for a nice evening to recuperate as also my wife was not feeling well. Wrong!! First, when we went to the assigned room, we opened the door only to find the room was already occupied. Got a new room which was located on back side of motel. Went in though the back of hotel only to be met by a man was was acting crazy. The last straw was when in the middle of night a bill for a pay per view movie was slipped under the door. The TV hadn't even been turned on. Management the next day had just an "oh well" attitude about the whole thing.

We stayed one night on 9-27-08, the walls are paper thin.I was awaken around 11.30 pm by people in the room next to me.They were slaming doors and talking loud or I thought they were talking loud untill I heard one of them sneeze.I did not go bqck to sleep till after 1am when they stoped talking.I called the desk and asked to be moved and they said they could not move us but that they would asked them to be quite.That did not work,they only got louder and slamed the door several more times.The positive about this hotel is that the bed was nice and felt good,the desk was a good place to fix my face the next morning and the desk chair was nice to sit in.We were up stairs the hotel has no elevators or cont. breakfast.

My first room was filthy. After complaining, the manger relocated me into a cleaner room. Despite a recent renovation, so they claim, the smell was awful in the new room as well. The staff was very arrogant; especially the night staff. The hotel also seems to serve as a major lodge for TransAm truckers....need I say more??? Overall verdict: D- ; therefore, never again.

I stayed there about a month ago.. the lobby looks fine but the room I was in was terrible. I called several other hotels in the area to try and move. They were all booked up. Black mold in the bathroom, wall paper peeling off the wall in the room and stained, carpet separated from the wall. It was one of the worst hotels I have ever stayed in and I travel a lot. I understand they will be renovating... they better hurry up!

This hotel has the most up to date rooms that I have ever seen from Holiday Inn. Under new ownership and management and they really know what they are doing! I will stay here again no question about it! 2/06/07

Room was located in back of hotel. Very dark entrance. I stayed 6 days. Every day we had to make an average of 3-4 keys to get into outside door & room. We were told that it was our fault, beause our cell phone and credit cards demagtized the cards. The last 3 days, the only magnet I had it near was my rear. I kept it in my hip pocket with nothing else. One night, by the time I hand carried it back to the room, I went out to my car and it would not let me back in. Again it is dark & unsafe to have to walk around to get a new card. Nothing was done in 6 days to remedy this situation at all. THEY DID NOT CARE!!! I heard from other residents that they were having the same problem getting in. Also I did not receive a wake up call, making me late to work by 37 minutes one morning. Personnel treat you nice, but seemed to be lip service only.