Rude staff overpriced
By A Yahoo! Contributor, 08/15/08
Stayed here for one night, reservations put us on hold for 5 minutes, staff was not not customer orientated, they refused to give us the AAA rate. This place did not have a pool or weights in the so called fitness center. We paid the highest rate, then they put us on the 5th level. The hotel also overlooks the shabby areas of Boston. We were treated poorly and we're in the Holton Honors club. Too bad
