Extended Stay America N Mishaw, Mishawaka

Very unhappy, checked on Friday. This trip was to take my freshman child to Notre Dame. It was end of August 2006 and very hot days. When I entered the room, I noticed it was little warm, I thought it might take a while for room to cool down. Around 8:45pm I called the desk and complained that AC was not working. I was told some one will come and fix it. I waited for 20 minutes and called the front desk, no answer. I went down to look for the desk clerk and realize that they close at 9:00 pm. There was no emergency number to call. I was not planning to spend night in hot room so I called other hotels but all rooms in the town were sold out for the weekend. I spend the night in the hot room. Next day morning I went down and talked to the desk clerk and I was told that, they do not have repair person over the weekend and I have to wait till Monday. It was no help to me as I was checking out on Monday morning. As there were no other rooms available I spend the entire weekend in the hot room. Why the do not have weekend service? or weekend service contract with AC contractors? They did charge premium for room. Even comfort inn and Best western Inn had lower rates than this hotel and they offer 24 hours service. I will never stay in any Extended Stay hotels. I just don't understand that when you charge for a service and do not provide a comfortable cool room?

extended stay mishawaka management sucks the first night was a nightmare i had to be moved to three different rooms before they could get it right the first room only had one bed i needed two and the management was aware of this the second room had a crack in the bath tub and finally i got to my third room and i was traveling with my dog. the second week i ran into a bunch of problems with the billing for the room when i was originally told i was that i would be charged for the room in the beginning of the month for the entire month come to find out there charging me weekly without notifying me wow talk about following protocall i wish i could stay longer and put up with there unorganized communication but i have enought head aches

First they gave me a key to a room that already had someone staying in it. If that's not scary, I don't know what is. The second room I got was empty, but the toilet did not flush, the phone did not work, and there was no soap or shampoo in the bathroom. The sheets were smelly, so I slept on top of the comforter. I will never stay there again.