Lake Tekapo Luxury Lodge, Lake Tekapo

Although this was a lovely lodge to stay, the accommodation & location were great however our stay was spoilt by the owner's domineering attitude to her guests - we wondered why she was in the B & B business, it was clear she had a lovely lodge and was very proud of it but it seemed she didn't really want people to stay. She was quite rude to some guests who asked for a teapot almost shouting at them that she had already told them where the hot water was for tea and was really reluctant to supply them with a teapot, she also totally ignored their request to sit by the window barking at them to sit where a table had been laid. It was also odd to be instructed (rather than requested) that we weren't allowed to use the main entrance after we had checked in but use a side door instead (a bit like being told to use a tradepersons entrance). When being shown around it felt like we were being ordered to do things her way rather than being advised where things were and how they worked. We also bumped into some other guests at another venue who had also stayed there and they commented "it was clear who wore the trousers in that household". This was the only luxury lodge that we stayed in, in New Zealand where the owner made us feel uncomfortable and un-welcome, the other lodges went out of their way to accommodate requests and were really friendly and helpful to their guests. I would have given this lodge a 5* rating had it not been for the owner's attitude.