Metro Hotel & Cafe, Petaluma

I live in town and checked out this place carefully so I can treat visitors there. It is just delightful, but with a definite European character. If you want a very American motel experience, this is not for you. The rooms are charming, clean, with well-appointed extras. No part of town is seedy, as some would suggest. It is near a terrific Thai restaurant as well. Consider this more BandB or pension. One can easily walk to the historic downtown for everything.

Metro was cute quiet and personal everything we wanted for a romantic getaway!

I had a reservation on March 26, 2010, for one night. I was forced to drive on to Portland for a family emergency. We stopped to inform the owners. The "hotel" was closed and could only notify by a phone at the door. This was pre-paid. Had the description of the establishment been accurate I never would of made the reservation. It is in a very bad part of town and dirty in appearance. The owners will not refund my money or even respond by phone. This is unreasonable behavior. I have held off with this review, hoping they would act in a business like manner. I am going to legally pursue this. I live in Hawaii am a senior on a limited income. We have heard from others that this is typical for this hotel. Be careful. Don't even think of staying at The Metro Hotel!!! Kenneth F. Castle

I recently reserved a stay for friends at the Metro in Petaluma. After a very strange reservation process via cell with a very rude owner, everything was set. I reserved the independent house, just across the street from the hotel. The property is a total disaster. Neglected, run down, waist high weeds. The "cafe" shown on the hotel's website doesn't exist despite an elaborate menu posted, what a joke and a sham. The so-called "inn keepers" must hate their chosen profession, their guests, each other and themselves. They are sour, rude and condesending. My friends were disappointed and I was terribley embarassed. Trust me you would be happier at The Motel Six!

Very cool decor that completed the impression of being in a quaint French hotel, even down to current editions of Paris Match and other little touches. The antiques and furnishings made this remodeled turn of the century building feel like a seaside resort I stayed at 20 years ago on the Normandy coast. Secure and convenient to downtown, but not in the thick of the the weekend traffic. Great coffee and beakfast breads in the morning. Not for those seeking plush accomodations, but clean, reasonable and fun.

We enjoyed our stay at the Metro! It's very funky and unconventional. It's family run so you get to go into the back offices and ask questions. The owners are helpful in guiding you around the area. The decor is original. Room is comfortalbe, bathroom clean, parking easy. I highly recommend the Metro.

great stay, child friendly room, pleasant staff... the restaurant next door was great as well! we will be back the next time we head out to the west coast.

There is no staff in the hotel at night. The only contact is to the the owner by cell phone. As there were no telephones in rooms, even those with outside doors, it's a potentially dangerous situation, in my opinion. Room lacked individual temperature control. Although the neighborhood is quiet, the road is noisy.

Thought I would write comments since some of the listed reviews seem dated. We stayed at the Metro on the Labor Day Weekend '06. We read all the old negative comments and the later positive comments. This was a great hotel for us. We search out the non traditional hotels like the Gonzo Inn in Moab or the El Rey in Santa Fe or the Hotel San Jose in Austin. Some things to know about the Metro. No room phones or air conditioning. We took a small box fan with us and that worked fine. The tub can be a little slippery and might be awkward for some older folks to get in and out of. There is some foot noise in the hotel due to the hardwoods, but our fan noise muffled that. Don't exspect much for breakfast. I had to make coffee on 2 mornings when it ran out. To me, thats no big deal. It made me feel more at home. As far as the owners go, it's not important to us for the owners to be there to kiss out butts. They seem to be quiet, gracious owners that are around if you need them. The only other thing is a few older women complained that there was no elavator to the second floor. Whatever.. The Thai restaurant, Sea, has opened next door. We ate there 3 nights. Fresh, clean and great service. Ask for room 77. Way cool. We will stay here again on our next trip to Petaluma.

This is a very comfortable small hotel, loaded with charm. My husband & I were going to a fancy event at a winery, & we didn't want to stay at a bland motel. For the same price, we got an excellent room here w/a delightfully soft bed, a flat-screen TV (that you could plug a computer or DVD player into), large bathroom w/claw-foot tub, & an excellent location near downtown (tho' not quite walking distance). Every area was decorated w/lovely vintage French accents. We did have to ask for the morning coffee & pastries that were promised, but no big deal. Some construction was going on in the area next to our room in the back, but we were forewarned & they didn't start too early in the morning. We were very satisfied w/our stay. Great value, very comfortable, & pretty to look at.