The service is excellent, consistent, warm, experienced, and polished. The hotel is in the most convenient and happening part of the mountain, but guests have a private area for gourmet meals so you are pampered while never leaving the center of activity. Kids are treated well, but they have many of their own age-appropriate activities so as not to cramp the adults style. Lots of families, couples and singles! The staff are almost always excellent skiiers who do a good job promoting the mountain and its excellent ski school.
The down side is the size and amenities in the rooms. They are small. There is no phone, room service, mini bar or hair dryer and the TV provides only veiwing for DVD's or videos. On occassion I have run out of hot water. The veiws are often great. You are on the slopes! There is a hot tub, full bar and the ski village is at your door for necessities.
The rooms are charming and you are here to ski, eat and relax!
For serious skiiers this is a wonderful place, unlike any otherI have found in the USA. A comfortable rustic european inn at the base of one of the world's best small ski mountains. A dozen steps from the ski room to the slope. The peoprietor is French, and an outstanding skiier and instructor. The food is exquisite,three great meals a day. Dinner is a four course prix fixe masterpiece, in the european tradition, served family-style personally by the proprietor.A house party atmosphere prevails and guests return year after year. We will be returning this year for our 48th year, and will see many friends whom we have met there. This is the way ski lodges used to be. Comfort here but no luxury. It's not a 5 star hotel (or even 3). But it IS a 5 star experience.