Service was really bad and very unprofessional. I am very disappointed. I asked many times about towels and other and was told if is not in the room ... more
every time I go to the island, I make a point of staying in this hotel at least one night. Rooms are clean and the food at the restaurant is excellent. ... more
Charming historical hotel with classy colonial architecture. A little expensive but an absolutely first rate restaurant with delicious food just off ... more
First / Checkin - Expect wait and wait and wait for someone at the front desk to help you. The girl who checked me in was on the phone for 20 minutes ... more
LIKE ALL OF IT. PONCE # ONE. LOVE MELIA HOTEL NICE PLACE TO STAY IN PONCE. ROOMS ARE NICE AND A POOL IN THE LAVY. A FREE BUFFET EVERY MORINING ON THE ... more
At check-in, we were asked to sign an agreement that would add a $75 charge to our bill if the remote control for the air conditioner was missing at ... more
Despite what you may have read, with a recent change in its management, this hotel has no service, no food, no bar, no valet parking, no hot water, no ... more