WE HAD AN EVENT AND THE OFFICE STAFF IS TERRIBLE! A MONTH AFTER THE EVENT THEY TOOK MONEY OFF OUR CREDIT CARD WITHOUT OUR AUTHORIZATION!!!! IF THEY HAVE ... more
This was the best hotel we have stayed in, particularly from a service standpoint. We stayed on the 10th floor, paying extra for the room, but it was ... more
I called to get some info about the Free cruise parking if you stayed with them for a night, well the girls that answered the phoenwas Very rude! All ... more
My husband and I took our 3 boys (5, 3, & 2) to Galveston. The rates were great, the room was neat, clean, and well equipped. The hotel was directly ... more
I booked a the Family Room online for me and my daughters at 9:00 a.m. I received 2 emails that said thank you for the reservation. At 3:00 p.m., I got ... more
The hotel was in disrepair (shower leaked, inadequate water pressure, pool lights broken, elevator broken). we were locked out of our room for 2 hours ... more
We liked the clean, spacious room, breakfast options, location near beach. The laundry room came in handy. Personnel were friendly, knowledgeable of ... more