Very very clean, good parking, breakfast, nice staff, perfect location. The maid made sure we had everything we needed and was super nice.Room was ... more
We frequently visit the Pigeon Forge area. We normally stay across the river at another motel. On our last visit, the other motel had no availability, ... more
Arrived at night couldn't get door open. Tried to contact owner and contact numbers given with no response. Had to climb thru a window that was left ... more
I have been receiving many calls wanting the $30.00 rate as posted on Yahoo.travel. I don't know how Yahoo.travel got this rate because unfortunately it ... more
We decided to get away for a long weekend, and decided to stay at the "grand" well it was not "grand." We got to the room and it had not been cleaned ... more
I have stayed at the Family Inns Twin Malls in Pigeon Forge, TN, but Family Inns West is a joke. First of all, the pool was so dirty it looked like ... more