We stayed here on our wedding night. The customer service was beyond expectation. The staff was naturally friendly, but more than that, they went out of ... more
I had several issues with the hotel when booking my wedding reception and thirty rooms because they were switching sales managers. I tried to talk to ... more
These folks want your business. How do I know? They don't wear "how may I help you?" on a shirt, it's on their smiling faces, in their attitude and work ... more
The lady I spoke to on the phone was very friendly and helpful. The lady that checked me in acted like she might have stayed a night at this unhappy ... more
rooms are nice and clean.. service was very nice.. people are very friendly... great location up the hill... swimmingpool is the most exiting thing they ... more
This is the Best hotel in cleveland it has the latest and the greatest. Large Breakfast, One of the Only indoor pools in Cleveland, and the Cleanest ... more
The best waffels we ever had. The man making the waffels was extremely pleasant, greeted everyone that entered, was helpful in finding thing such as ... more
This Inn is not accomodating to its guest. The workers get very angry if you ask them to move a muscle to get you soap or shampoo b/c the house keepers ... more