Grand Rapids Hotels near John Ball Zoological Garden (71)

The location is about the only thing that was good about this hotel. It was summer and our air conditioning was not working. Maintenance promptly showed ... more

Pro's - The location is great. The hotel was clean, and they have a cool bar downstairs. The staff was friendly. Con's - The walls are very thin. My ... more

Our Fourth was totally ruined and the manager could do nothing. The service checking in was wonderful. The gentleman who brought up our bags was ... more

The hotel was beautiful with access to DeVos place but had several issues. I stayed there for 4 nights. After a long day at work one night my key card ... more

no special relaxing area limited to bedroom only breakfasts minimal amenities scanty felt more like intruding in tne home actually the worst bed and ... more

Rooms often are not cleaned properly or have mechanical issues. The hot tub and sauna are often not working properly.

Well the lack of privacy.. i.e the owner was rude, opinionated, in your face and a drinker. The showers had no!! water, and nothing was done to fix the ... more