Unless you are desperate or lost, you don't want to stay here. It is not necessarily the hotel or the staff itself that poses the problem; rather, ... more
I don't know where to begin. I have never experienced such terrible customer service in my life. Since I am a customer service representative and ... more
We obtained the room on Hotwire, which as you know, you do not get the name of the hotel until you make the reservation. After making the reservation ... more