Not worth the price
By A Yahoo! Contributor, 11/4/10
Being in the Club suite (the best room and service according to the staff), I was expecting a much better service from a 4 stars hotel, in particular when compared with classical rooms. Room was OK (good matress, large space, clean) but quite dark and should benefit from wider windows. Decoration was also poor. I was expecting a bit more "free" services for the price I paid. TV channel offer was very poor (about 40 channels, half in Italian language) and quality of the internet-based TC was poor (image freezing constantly). Bathroom was clean and large. some accesories were missing: a loop mirror, a good hairdryer (we had a cheap and weak one). Breakfaset was the worse part of the day: poor offer, poor quality (distributor for artificial fruit juice testing sugar and water, old and hard bread...) Even the coffee was not good (yes, in Italy!) and you could only choose between dark or milk coffee! Restaurant room was ugly, not clean (spider nets, stains on the walls) and very noisy. The reception was also not satisfying: the personel was either disdainful, either ignoring.
This hotel does not fit with my conception of 4 stars hotels and the quality/services do not worth the money I paid.