Hotel Cipriani, Venice

We booked two nights at the cipriani; the most expensive hotel in Venice. The rooms are a big disapointment, old with very poorly appointed furniture and polyester looking fabrics. Where are the rooms they advertise on their website? The bathroom was dirty and there is no blow dryer. The lady at the reception when we arrived was friendly as a prison guard. I do not understand the classification as a leading hotel of the world. You can't order a drink past 6:00 pm at the pool. Will definitely not come back and feel should not be part of the lhw portfolio. Needs a total renovation and training in service. We'll try the restaurant and post another review.