Saint James and Albany Hotel-Spa, Paris

I have stayed in Paris many times before, and this hotel has one of the best locations. Overlooking the beautiful Tuilieres gardens was fantastic. The staff were friendly and helpful. Rooms very clean and tidy, and the pool was fantastic. It was brilliant value for money, and I would certainly recommend staying in the Saint James and Albany to others. A superb find!

We stayed in a junior suite quadruple, which was very spacious, and clean. The suite was just as described on the hotel's website, and it looked the same as the pictures. The hotel staff were very helpful with the one minor problem we had, and responded to it extremely quickly. The location of this hotel is brilliant, right in the heart of Paris. The pool is essential after a hot day of sight seeing to cool off. We would highly recommend this hotel, and are greatly looking forward to our next visit!

i loved the indoor pool.the beds were a little uncomfortable.the place was romantic,especially at night.Ienjoyed the yard.The restaurant there was decent i enjoyed having my breakfasts there.Iliked how it was close to the lourve,a museum,because i had thought to go there.

A lovely hotel! We were impressed with the layout of the junior suite-the children stayed downstairs while we were able to relax upstairs (when we weren't walked off our feet sightseeing!). The room was always tidy and beds made up for us when we returned from our daily jaunts and the beds were also very comfortable. We were also fortunate to have a groundfloor room which opened out onto a charming courtyard. In the balmy weather the airconditioning was welocme and easy to adjust if we needed it to be slightly warmer in the evening. We did use the pool a few times and the kids enjoyed it though it is very deep for young children and the use of the floats provided is essential for peace of mind! The breakfasts were delicious with lots of variety-the kids adored the sausages!! We didn't partake of the evening dinners however as they were a little expensive. The only minor gripe was the positioning of the toilet roll holder(!) as it was a bit of a tight squeeze when using the facilities! Fortunately there was another toilet downstairs!! The staff were pleasant and accomodating! The position of the hotel was excellent, close to many restaurants and bistros and right opposite the Tuilleries Metro. It may also interest other parents that there is a fair in July and August right opposite the hotel which provides welcome entertainment for the children in the evening!

Great location, wonderful hotel, and a fine staff we stayed with our 3 children in ajoining rooms and could not have had a better experance. Will return someday.

This was my 4th trip to Paris, and having stayed before at the Brighton a few doors down, I thought that this hotel would be comparable. Not at all. Walked in to a hot lobby area... no air conditioning on. We were supposedly "upgraded" to a junior suite... when I opened the door, I was shocked. Very shabby and dank... carpet coming up, rusty colored blankets on the beds, a tiny bath with a sink that practically blocked the toilet! Then, the restaurant was not open for service one night while we were there... we were told it was "reserved out"... well nobody was ever there. Bar was ugly, expensive and had slow service. This hotel costs WAY too much for what you get. I had my cousin with me for her first trip and I was so disappointed that she had to see this.

First night in that hotel, they put me in a room with defective aircon. They didn't even informed me. I complained, but they said that there was no available room anymore at that time. Another worst thing they did. My wife called me the following day, and the receptionist said that no person was staying in that hotel.

The connecting door was broke (so strangers could get into my room - although the maintenance guy fixed it), the beds were lumpy and I couldn't get a taxi for love nor money. As a regular business traveller I won't go back!

The hotel was great central location, within easy access to all the popular visiting sights. We were on the 6th floor, but with only 1 lift working wasn't ideal. The lift jammed on one occasion and one of their guests was very uncomfortable. We tried using the stairs but on level 1 there were no directions of how to get to the lower floors, so we had to use the lift which ended up going up to the top floor. The staff in this hotel were very pleasant and the cleanliness and temperature of the room was just right. We found it easier to book a taxi through reception rather than waiting outside on the main street. The hotel swimming pool was a good size; the opening times didn't fall in line with us to be able to use the other facilities.

I would have given an overall excellent, however, the room we had received the smoke from the employees smoking in their rest area, we were on the 4th floor. My only other concern was the person you have that gets calls a taxie for you, I believe having a working relationship with the cab driver. I could not believe it cost 2 people $65 to go to Charles DeGual Airport, when the hotel desk staff indicated it would cost about $35. I know next time to check better. I would recommend your hotel and would come back myself and plan to, soon.