Comfort Hotel and Suites Downtown, Montreal

it was great , close to everything the cleanliness was amazing the breakfast was great

1st room no a/c....stood on long line to get another room after arguing with staff....no microwave ,no refrigerator.....parking lot is a joke....even after paying extra for it..no gurantees for spot!

Reserved the room, personnel was courteous and friendly, easy access through the Central Bus Station. Breakfast was correct, not a 5 stars but good bang for the buck. You can see this place has a good potential, the rooms were confy, plenty of pillows, Flat screen TV and wi-fi. Very Good and for those looking for nice place to stay on a budget price .. This one is a winner.

So where to begin... The rooms were seedy, the management were apathetic and mean as well. I really am having trouble to put into words how bad this hotel is but lets just say I would have been a better investment (and probably cleaner) to sleep on on of the Metro trains

I think it is worthy to stay at Taj Mahal Hotel. Good things: - Location: it is close to everything in downtown. I went to the Jazz Festival and it was really good to walk back late at night, short walk. - Affordable: Although I thought could be a little less expensive, but ok. Things that need improvement (urgent): - Cigarretes smell: I stayed at the third floor. As soon as you get out of the elevator, you can smell the tobacco. Probably, nowadays it is not allowed to smoke there, but seems to me it was before. The whole floor and rooms are impregnated with that smell. I had to wash everything when I got home, even the clean clothes. - Sun light in the room: It is easy to install a curtain that keep us to receive the sun light in the morning. My room didn't have one, neither my friend's. It is an easy thing to do and it would improve a lot the quality of the room. Overall, I recommend you to stay at this hotel. I hope the management can read this message and take care of the details.

Stayed there on a Saturday Night, I thought it was just a great hotel. Good Value for the money. My room was on the 4th floor Non Smoking section, and was very well kept and quiet. I was so pleased with the accomodations that i am actually going back for a week for New years!

Please read this review all the way through - it will be worth your while, I promise. The rooms were okay - basic accommodation, nothing fancy... however, the problem lies with it's parking lot and staffing. Let's first start with the parking. If you do not look closely, you might miss it! Yes...there are only about 20 parking spots available for guests, meanwhile, there are over a hundred rooms available - you do the math. It is first come, first serve - and luckily for us, we got a parking spot. After a late evening out to see the sights of Montreal, we came back to the hotel in order to get the car to drive my local friend home. When we got back to the hotel, there was another guest's car illegally parked and blocking our car. We went to the front desk to explain the situation. The staff member stated that he was going to wake up that hotel guest (this was at 515am), and ask them to move their car. We suggested an alternative answer, in hopes not to hassle the other guests, but for the hotel to pay for a taxi to take my friend home which would have costed no more than $10. That was not a reasonable solution to the hotel staff member, so he immediately proceeded to wake up the hotel guest and made him move his car - needless to say that that guest was not pleased whatsoever! The front desk person provided the following answer "he shouldn't have parked there anyway". Odd thing is, should it not be the responsibility of the hotel staff to ensure that guests do not park in the lane ways that will block other guests from exiting in the first place so that this does not need to happen? Common-sense would dictate a yes answer, but the Taj Mahal answer is a "no". In any case, upon my return from dropping off my friend - the guest who had blocked me ended up parking in my original spot - so I was forced to park my car in the lane way. We explained this back to the front desk staff, and he provided us with a dangle sign to place on our mirror like this was a common occurrance. We offered to leave the keys with the front desk so that they could move the vehicle, but they did not want to take them. At approximately 830am, we received the nasty call to ask us to remove our vehicle which we promptly did as we understood the inconvenience it placed on others and witnessed it first hand. At the time of check out at 11am, we proceeded to explain to the front desk lady of our upsetting experience, and suggested that an apology and/or a small discount of $5 or $10 dollars to offset the experience was in order. The front desk staff person proceeded to explain that it was our fault - that we should not have parked there and blocked others too! Meanwhile, the original point of the matter was to provide the feedback on the fact that they were not managing the parking lot properly to prevent this from happening! When we continued to press and explain our point, she said "why don't you just shut up?". At that point in time, we realized that this staff member did not know the first thing about hotel hospitality, and was obviously working in the wrong industry. She then told us to leave, but then we stated we needed an invoice for the room, and she just assumed that we booked through the internet without even checking her records and stated that she cannot give us an invoice if we booked online - which we did not. When we finally able to get our invoice, she crumpled it up and threw it over onto the floor. Mind you, this was all in front of other hotel guests. If this is the type of hospitality you look for on your vacation stay, the Taj Mahal is the perfect hotel for you. Otherwise, steer clear away as the management of this hotel needs to address the very real concerns regarding their parking lot and more importantly, their staff.

Absolutely no redeeming features. Toilet placed so close to the wall, that you can't even sit on it properly. Noise from the bus terminal (gotta love diesel engines idling at 2am) ALL THE TIME. When buses weren't idling, all you hear is "beep, beep, beep" as they back out of their parking slot. Best thing they could do is demolish this place.

For a budget hotel in Montreal, I would rank this one near the top of the list. I thought the rooms were a good size, the beds quite comfortable and the bathrooms clean and modern. The hotel amenities themselves were a little tired, but the accessibility of the hotel to the bus depot (next door), the Metro(one block) and Ste Catherine Street make it very attractive. Accessible parking was also a bonus for me because I was able to leave a lot of material in the car and pick it up when I needed it.

not bad , you can get more service with the low price .but I do not like to park my car over there . you know ,so many guests leave thire car in that place.