Ramada Inn Coquitlam, Coquitlam

Actually this hotel does not even have an automated answering system. I called there today 3 times looking for a friend who is staying there and a human answered every time. Just FYI.....

You cant get a human on the phone just a computer . They want to save money on paying an employee to service you by using a computer.I wasted 50 bucks on the phone talking to a computer just to be called to call their central . They deserve to go broke . Press 1 for this press for this . Poor service . They dont deserve to be in business.

During a very difficult heart surgery my mother had at the Royal Columbian Hospital, I stayed there for a month. I myself was very sick and when the staff found out not only were they concered about how my mother was, they also were very concered about me. They always asked if there was anything thing they could do for me..when they brought my meals to my room ( Tula )she would put it on the table for me because I was unable to lift ANYTHING even a simple tray of food. When I needed a taxi they were right on it as soon as I asked. It became a routine and they knew it. I would leave to go visit my mom in the hospital they would say I hope all is well. I cried because of stress they were there to talk to me and just listen. There was 1 VERY lovely lady ( Tula ) who worked in the dinning room and brought me my meals..She was always there to talk and was so helpfull I was so comforted by her words. When my mother did get out of the hospital they moved us to another room so that she would be more comfortable. My mother and I walked very slow to the dinning room because she had MANY stiches. The lady at the front desk was so concerned about mom going down the steps to the dinnig room. When we got there ( Tula ) was wonderfull, she told my mom if there was anything at all she needed just to ask. When the time came for us to leave it there was alot of snow. I have a large truck and mom was not able to get in. they brought a step out so mom get in easier and they held her as I was helping into the truck. There was well wishes for the both of us. We retuned a few times when my mom had to make a trip to the hospital, but we just stopped to have lunch, they remeberd us, they once agian were nice.

While the service was good at the front desk the rest of the experience was terrible. No bath towels in the washroom. When I received the bath towels, they were of very poor quality and stained. The bed sheets were dirty. The smoke detector was covered up with paper.

when me and my family stayed in the ramada in coquitlam we had an awsome time. the staff were very nice and the rooms were awsome for the money that we spent. i recomend thid hotel to anyone that is planning to stay in the coquitlam area!

My stay at this hotel was great. The staff were very friendly and accommodating. My room was very clean and I was upgraded upon check in. Room was very quiet, I had a great nights sleep all 4 nights of my stay. The restaurant served great food and stayed open late just for my family and I when we arrived late. I would reccommend this hotel to anyone staying in Coquitlam area.