Gillette Hotels

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$84/night

BEST WESTERN Tower West Lodge, Gillette

109 N Us-14-16, Gillette, WY 82716

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BEST WESTERN Tower West Lodge

Property information by Travelocity

Description

The BEST WESTERN Tower West Lodge provides a convenient location for visiting Campbell County Parks and Recreation Center, Rock pile Museum, Complex Multi Event Center, Coal Mine Tours and Buffalo Ranch. Located just a couple hours from the Mount Rushmore National Memorial and Black Hills, visitors of the BEST WESTERN Tower West Lodge, Gillette, WY hotel can experience the breathtaking magnificence of these famed attractions. There will never be a dull moment during your stay - with so many local attractions, there's always something to do while visiting the BEST WESTERN Tower West Lodge. Hike around Devil's Tower or enjoy many recreational activities at Campbell County Parks and Recreation Center. If the guests are in town for a hockey, basketball, baseball or softball game or track and field event, this Wyoming Best Western is the perfect place to stay as the Complex Multi Event Center is nearby.The BEST WESTERN Tower West Lodge also offers many of the amenities that come standard with corporate lodging. If the guests are looking for event space or meeting space in Gillette, Wyoming, the BEST WESTERN Tower West Lodge has meeting and banquet facilities that accommodate up to 320 attendees. While staying at The BEST WESTERN Tower West Lodge, guests can also enjoy an indoor heated pool, hot tub, game room, business center, exercise facility, guest laundry, a 24-hour airport courtesy shuttle and free parking. An on-site restaurant and cocktail lounge are also provided for your convenience at the BEST WESTERN Tower West Lodge-there's also live entertainment on Tuesdays through Saturdays. The 190 clean, spacious guest rooms at the BEST WESTERN Tower West Lodge offer free high-speed wireless Internet access, cable satellite TV with Starz®, pay-per-view, a coffeemaker, and room service.

Amenities

Air Conditioning (In Room)	Newspaper (Free)	Refrigerator
Telephone	Microwave Oven	Non-Smoking Rooms
Television	DVD/VCR	Daily Maid Service
In Room Broadband Internet Access	Safe (In Room)	Coffee Maker
Whirlpool	Telephone (Voicemail)	Mini-Bar

Hotel Details

190 Rooms / 2 Floors	Built in 1981	Babysitting or Child Care
Laundry/ Dry Cleaning Service	Multi-lingual Staff	Pets Allowed
Common Area High speed Access	Complementary Transportation	Photocopy Service
Computer Use Available	A-V Equipment Rental	Fax (For Guests)
Complementary Coffee	ATM/Bank	Laundry Room
Room Service	Restaurant in Hotel	Pool (Indoor)
Game Room	Pool (Children)	Hot Tub

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Yahoo! User Reviews

Reviews for BEST WESTERN Tower West Lodge: 14

AVERAGE OVERALL RATING

SERVICE (2)

CLEANLINESS (2)

LOCATION (3.5)

VALUE (1.5)

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USER RATING

Do Not Stay at Towers West!!!!!!

By A Yahoo! Contributor, 11/5/11

My company booked an 2 day stay, needless to say I left after the first night and paid for a new room at a different hotel at my own expense. Room was smelly and the bedding I was sure has never been washed. Bathroom smelled of urine. Thanks to the bartender I am now fully educated about autism, between her texting and arguing with her husband. Welcome to Towers West! Never Again.

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SERVICE (1)

CLEANLINESS (1)

LOCATION (4)

VALUE (1)

USER RATING

not impressed

By Allan B, 9/14/11

I got in to Gillette late had to stay here.It's a bunk house with doors parking is poor,and don't try to use anything that needs electricity only two wall sockets in the room and one was so worn that it would not hold a plug.The bed spreads are stained and the sheets are barely clean.I stayed in better for less.

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SERVICE (2)

CLEANLINESS (1)

LOCATION (5)

VALUE (1)

USER RATING

never again

By A Yahoo! Contributor, 8/5/11

spent one night here never again checked in and waited 2 hours for water to be turned on.no breakfast as said in there add. found a bug on pillow that smellled like bad hair room smeeled loke bengay gone bad.

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SERVICE (1)

CLEANLINESS (2)

LOCATION (1)

VALUE (1)

USER RATING

DON'T STAY HERE!!!

By A Yahoo! Contributor, 6/12/09

Toilet was not flushed or cleaned when we got there. Towels were damp. Did they just fold the dirty ones? We stocked our refrigerator and the food was taken from us

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SERVICE (1)

CLEANLINESS (1)

LOCATION (3)

VALUE (1)

USER RATING

Terrible Hotel

By dave d, 2/10/09

Stayed to save my company some money. No excuse for place smelling like a gian ashtray. When you step into the lobby the stink just hits you in the face and burns your eyes and nose. Rooms are outdated and dingy and in bad need of a remodel. Will not stay here again. Of course, my expectations may have been too high considering I was in Wyoming.

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1 of 1 Yahoo! Users found this review helpful

CLEANLINESS (2)

LOCATION (3)

VALUE (2)

USER RATING

It might be comming back

By A Yahoo! Contributor, 3/27/08

I have stayed in the Towers since 1980. I have wached it go from a great motel to less than a good motel. Last year I and my employees spent 9 months here and were not impressed, and had planned on moving to another motel. The cost per night stay varied from week to week, from reasonable to outrageous and if you said something about it, they couldn't care less, money talked. I am married to a motel manager in Denver, who thinks the guest is the most important asset, as the Gillette attude in general does not understand this. When I checked in two weeks ago I met a gentleman at the front desk, named Ryan, he seemed interested in the pleasant stay of the guest was important to him . When I got to my room, I found the motel had done a lot of work in the rooms to improve my stay. I think this a good start, and I have faith they will continue to bring this motel back to what it used to be, If not, I will leave and take my people with with me. I an willing to give the motel a second chance. The Attitude of the employees to the customer is most important. I feel I and my employees are doing them a favor by staying here, as apposed to their former idea of if you don't like it, piss on you, there are other motels. WE WILL FIND THOSE MOTELS, but I would rather not. We will see how the Best Western Tower West Lodge Handles It .

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1 of 1 Yahoo! Users found this review helpful

SERVICE (3)

CLEANLINESS (4)

LOCATION (3)

VALUE (3)

USER RATING

Downhill all the way

By A Yahoo! Contributor, 11/27/07

This used to be a great place to stay...clean friendly people..but now, beware! The rudest most inept help and the room was filthy, broken furniture, sinks, carpets a mess. Plus you have a train constantly making noise right out your window. starting at 4 am everyday. Never again.

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2 of 2 Yahoo! Users found this review helpful

SERVICE (1)

CLEANLINESS (1)

LOCATION (2)

VALUE (1)

USER RATING

Got a Special Fine

By A Yahoo! Contributor, 9/6/07

I wsa haranged by the desk people for alledgedly failing to tell them in advance about our dog. Despite having been lodged in a room reserved for folks with dogs, the facts did not matter to these people. To top it off even better, they charged us $100 "fine" for not telling them (which we did) and then loudly objected to my pointing out a large engraved brass sign on the front desk that outlined this ridiculous policy and which, in fact, said the fine was $50!! One of the strangest travel experiences I've ever had. Is it possible to award "no stars?"

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3 of 3 Yahoo! Users found this review helpful

SERVICE (1)

CLEANLINESS (1)

LOCATION (2)

VALUE (1)

USER RATING

Would not recommend

By A Yahoo! Contributor, 8/19/07

Our experience with BW was very negative. The management staff is very rude to the point of name calling and treatening comments. The management staff cancelled a reception room the eve before the event, leaving us no where to host about 40 people. In addition, we were charged a large cleaning fee for a room we did not occupy--we were not even in Wy. at the time and the staff knew it but charged our credit card anyway. Had to pay it. There were other things wrong but suffice it to say--buyer beware. Will never stay in a BW again.

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3 of 3 Yahoo! Users found this review helpful

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CLEANLINESS (1)

LOCATION (2)

VALUE (1)

USER RATING

Great Place!

By Amanda Moeller, 1/12/07

I am setting up some reservations for family. I live in Gillette, and will have my reception at Towers West Lodge. I have lots of positive past experince from the company. They have hosted many business meetings, weddings, and such that I have attended. Now I do want to explain to people who are complaining of the price. If you are not aware, Gillette is going through another energy boom. So housing is very scarce. So many motels are able to charge through the roof prices. Because people will pay it. Hope this helps you out.

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0 of 1 Yahoo! Users found this review helpful

SERVICE (5)

CLEANLINESS (4)

LOCATION (4)

VALUE (3)

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