Canaan Valley Resort and Conf Ctr, Davis

Canaan Valley Resort contracted with my son and his fiance for their wedding reception of about 100 guests. Six weeks prior to the wedding they received a call from Canaan that due to a computer glitch (basically a booking error by an employee), the resort could not host the reception. They offered no alternative or real apology at that time. After a number of calls by the families (some returned and some not), the resort came up with a plan. It was not what my son and his fiance had originally planned--they were basically being fit into a room at the end of the day, when the other event might (or might not) be done with the facility. The wedding had to be cancelled, as it was too late to book another appropriate facility. Invitations to the reception had already been sent out and out of state guests had already purchased flight tickets. This resort cost the families a substantial expense and major inconvenience, to say the least. Deposits on flowers, music, photos, etc., have to be renegotiated or lost. This kind of error is inexcusable and will be pursued legally if the resort does not reimburse the couple for their expenses and more. If you want to avoid major headaches, do not go with these people. SOMEONE AT CANAAN SHOULD BE FIRED. The groom and his bride were in no way at fault--they had fulfilled all the requirements for a booking, had a contract, and even received an e-mail thanking them for choosing Canaan Valley! UNBELIEVABLE!! BEWARE!

we had no problems at all with our stay. they did say we could check in early but we ended up getting delayed in morgantown by traffic so we were past our requested time. Staff was wonderful and check in was fine even tho they had spelled our last name wrong on confirmation. Its a beautiful place to stay, yes it could use updates and modernization, but it was a reasonable rate and beautiful scenery and lots of things to do at resort and in surrounding areas. we usually stay at nicer places but my hubby was pleased by our stay and he is usually the critic that can be hard to please! we would stay here again if we were going to do the same things again. We had a good time playing golf at their course, it was very beautiful and peaceful.

My husband and I booked our rooms on a Wednesday and we were staying there that following weekend. I was told on the phone that our room would be a Crest View room and that we might be able to check in early if our room was available. We arrived in Blackwater Falls on Saturday. Around 3pm I called the "resort" to see if our room would happen to be available. The lady at the front desk told me they don't let people check in until 5pm (which I think is a little crazy for a check in time) and then she tells me there were no reservations for me. I gave her my confirmation number (I printed out the email that was sent to me) and still nothing. She transferred me to somewhere else and this person gets on the phone telling me that their confirmation number is a little different then mine. So, I’m not for sure why they even bother emailing you or giving you the confirmation number over the phone if they don't even have the same one. We waited until 5pm to check in. When I went inside I had no problems checking in this time. We went to our room with the crest view. I was a little shocked to find out that the crest view room was a view of the parking lot. The only problem I see with the room is that the bathroom is real dirty. Dirt in the tub, tore shower curtain, and stains. Oh yes. While waiting inside our room for our friends to arrive in the morning, the maid came in without even knocking. That really didn't set well with us.

The lodging was good for what we needed. Although the food was good, the restaraunt was highly overpriced. The pizza was good. As far as friendly staff, it is 70/30. The check-in desk staff was very friendly and helpful. The pro shop and drink cart attendents were polite. Now since this was a family golf trip for us, we did not think that playing golf, even though were are experienced golfers, would be a problem. But the starter did not hesitate to tell us to "play faster". We were two adults teaching a child to play golf. And we paid for 3 people to play and we allowed faster groups to play through. But we still felt rushed and did not in any way shape or form get our money's worth. My boyfriend did not let his child play every hole because he knew it would slow things down. She got to tee off, hit one time in the fairway, and then putt one time. That way she was able to get some experience and not hold everyone up. Even though he paid for her to play a full game. Actually, we were held up by a group who was taking longer than we were, and they were all adult golfers. Actually, it only took about 30 minutes to an hour longer than normal. We felt slightly desciminated against because we were the only couple who had a child on the golf course. This is advertised as a family fun resort. But the family part is only when it is convenient to them. The indoor activity areas were a lot smaller than expected. The size of the resort should provide a larger pool and gaming area to cater to their guests. I do not regret my stay, but do not plan to return for golfing. The golf course was nice. I would however return to explore the other outdoor recreational activities. I would hope that if I bring a child to ski, they would not push her down the slopes and tell her to ski faster. Make sure you fully review your activities before choosing them.

We stayed here last weekend. It was simply okay. Definitely reinforced the old adage, "You get what you pay for." We chose Canaan Valley Resort because it was one of the least expensive options compared to other resorts in the PA/WV/MD/VA area and we just wanted a cheap weekend away. So while we expected something a little less nice than Wisp, Rocky Gap, etc., I think we would have been better off at a chain hotel. First of all, do not arrive after dark. The entrance sign is not lighted so we drove way past it. The rooms are tiny - We had a single queen - I cannot imagine how crowded it would have been with two doubles or even a king. The bathrooms are gross. The caulking around the tub was peeling and where it was peeling, it was black. The knobs on the water controls were yellow, stained, and missing the hot and cold labels. One thing that is nice is the breakfast buffet. It's comprehensive, the service is great, and the food is delicious. But it's also about $25 per person! The surrounding landscape is breathtaking. Deer are a constant presence, adding to the serene mountain feeling. We went to play tennis one morning and promptly decided against it. The courts were dirty and rundown looking. One the other side of the 2 courts was the "skate park" which was basically a couple of ramps put on top of the other tennis courts. Not impressive at all. We tried to use the hot tub for several hours. And each time we went in there it was full of a dozen or so young (elementary age) children. There was clearly a sign posted stating that that hot tub was for ages 13+. I wouldn't have minded sharing with teenagers, but these kids were using it as an extension of the pool - jumping around and carrying on while their parents and the pool attendant looked on. Overall, it wasn't what we were looking for. We mentioned our complaints to the front desk but really most of these things - except for the room - were out of their jurisdiction. If you're looking for a cheap, budget hotel with some resort amenities, this will work for you. Otherwise, pay a little bit more and go somewhere that actually cares about providing a quality experience. Lesson learned!

What is there not to like .It is buitifull place . The deer come right up to your room if you r in the back lower door level.I have photo's of each of my children feeding and nose to nose with deer. the in door pool is always a great idea after skiing with children . true it is on the small side but if you go during the week you'll be fine or during skiing hr .The hot tub is so welcoming after a long and cold day on the mountain . Breakfast is really good ,buff style or menue up to you .The view when eating is a sight to see .Food is hot and fresh . Everyone is more then happy to get you what ever you like . As 4 skiing .Wow the skiing is great 4 all age groups .The slop is not crowed at all in fact you might find your self by your self ..Lifts r fast no lines . This is WV little secreat ski place. They do have ski school and day care i will say is in the main building not on the mountain .But they do a great job with your child . Now food wise . there is a food court as all places seem to have ,but as all seem to be a little $$ but you can bring a lunch or cooler and leave on a table . It has a nice big fire place you can sit by . Nite life is not much ..This a small after hr place in the main building but it is not a club . This is really a family palce . There r great resterunts just about 5 min away . The Saw Mill ( good old fashion home cooking Great prices ) Johnny's is a little like a chuckie cheese , the is a great Itlian pizza place in town .Just ask i for got the name but everyone know's it S something yummy . I all most forgot there is ice skateing & tubbing what fun .Bring a game or two for night is your children need to actived all night , there TV u can bring your play station or the plug in games to it . Great family fun .Get back to the family vacation and not the buy me and party all not long . You'll have a blast .oh caffie pot and hair dryer is in the room .

This resort was really nicer than I expected. We visited 15-16 July 2006. Activities= Though it was raining when we go there, the resort staff advised us on activites we could do until it stopped raining. We arrived late morning and still had time to take advantage of the adventure pass of which we participated in rockwall climb, eurobungy, mountain bike, miniature golf, tennis, geocaching,ski lift to the top of the mountain and spend time in the pool all before 8PM. Food= they have a resturant and a full service snack bar and the food was pretty good in both was pretty good affordable Rooms= Clean spacious Staff= I cannot say enough about the staff...everyone was very nice and eager to help answer questions..In fact I lost my wedding rings during some of the outside activities and the staff took the time to help us retrace our steps and help us look for it. One of the very honest staff members found them after we left and made sure I got them back. It may not seem like a big deal but I travel a lot and when you leave/lose something you rarely see it again. For that fact alone we will be returning in the near future. I have nothing but good things to say about this resort.

Canaan Valley is a State Park. If you're expecting the Hilton, go stay at the Hilton. We found the lodge rooms to be clean and well maintained. The restaurant and snack bar offered great food as very reasonable prices. All of the activities listed seemed to be there and as represented. I took my kids across the road to the Ski Area and we rode the chair lift. We loved it! Beautiful park, wonderful staff, reasonable prices. Can't wait to go back!

Do not be fooled by Canaan valley website!! The resort is old and yucky. The crib we were given for our 6 month old was rusty and banged up. The sheets they gave us had holes in them. The amenities--golf course, swimming pool, game room, paint ball course--were all short of our expectations. Most of them were tiny and only just enough to allow the hotel to claim that it had them. We would not stay there again or recommend it to anyone.

This place is great if you like a place that is in a peaceful valley