Clarion Hotel James Madison, Norfolk

This is by far the worst hotel that I have EVER, EVER stayed in. I got in very early in the morning after a long drive, and wanted nothing but sleep, which I got none of.

Why? For starters, the mattresses on BOTH beds in my room were in horrid condition. They were caved in badly, and when my guest and I lay down on them, we felt like we were lying on an incline. The wallpaper was peeling off the walls, the window in our room was so dirty, we could barely look out of it. The bathroom (If you could call it that) looked as if it hadn't been cleaned in years...I found sunflower seeds in the floor, and neither myself nor the guest I was with ate sunflower seeds. It was obvious that the rest of the room hadn't been thoroughly cleaned in a while, as there was dust caked on the headboards of both beds as well. We even noticed a comment card on the desk that a prior occupant had filled out, but the hotel staff hadn't bothered to pick up. God forbid that you have people in the room next to you (or even a floor above or below) who decide to engage in "Personal" activities...the walls are PAPER THIN, and you will hear EVERYTHING.

Upon checkout, I complained about the condition of the room, and was told to contact corporate, which I did, immediately upon returning home. I also spoke with the hotel manager, who credited back half the price I paid for the room, but since I didn't feel I should have to pay for a room like that, I called corporate, and was told I'd get a response within 7-10 days. I stayed back in February, and here it is July, and still nothing. I've given up. I just know that I will NEVER stay there again.

Ridiculous....I've never had a problem with a clarion hotel before. This is enough to not make me want to stay in one ever again.