Sheraton Virginia Beach Oceanfront Hotel, Virginia Beach

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Good stuff: This hotel is gorgeous! The rooms looked brand new. The bathrooms, decorations, lobby, all very nice. The restaurant is expensive but very good. (hint: for a very good and much cheaper breakfast, go to the coffee shop at the Belvedere Hotel next door) The three pools are nice. EVERYONE was pleasant and helpful! DOG FRIENDLY HOTEL!!!!! I liked the movies they showed in the conference rooms and the kids show on Saturday night. You should realize stuff: Yes, if the wind is from the northeast, be aware that the Navy is not subject to the FAA noise abatement regulations over populated areas. Some nights they roar by ALL NIGHT LONG! Be aware that the whirlpool rooms say "city view". That's being generous. Tiny windows at the ceiling don't offer any view at all. And the tub had 2 temperatures, cold and ice cold. When reported to maintenance they response was "run the hot water for 5 minutes"... Ran it for 20 minutes and still ice cold. We ended up filling up the tub in the bathroom and using the recycle bucket to fill the whirlpool with hot water. This hotel was not designed to have tubs at the perimeter of the building and the lines required to run the hot water need to be insulated, likely an issue not likely to be addressed until the next renovation. Next time I'll be sure to book an oceanfront room. 2 small elevators in the tower section lead to a morning and evening "rush hour" At 35th street it's a long walk to most of the action sites on the boardwalk south of 20th st. Overall: I booked this room for free with Starwood points. I was happy with my stay and I would stay there again.

Staff helpful and nice, resturant good, room clean and comfortable. How stupid it is to hear people complaining about the noise of the military jets. People you came to a place surrounded by military bases, do you expect them to stop practicing, so your vacation is quiet???

Our family has been staying at this hotel for over 6 years. On average, we stay there at least 4 times per year. We always stay over at least one major holiday - Memorial day, 4th of July, Thanksgiving, etc. The hotel is at the 'quiet end' of the boardwalk, which is great since we typically have our kids with us. We love the proximity to the beach, and having the choice of three pools is wonderful. Aqua Vi has excellent food and it's not overpriced. We've found time and time again that the food is one of the best bangs for the buck at the beach. We typically have breakfast and at least one other meal at Aqua Vi during each day of our stay. We've even gone to Aqua Vi for dinner a few times when we stayed at the nearby Hilton. Both the hotel staff and the restaraunt staff are always pleasant and willing to go the extra mile. I just made reservations for Memorial Day 2010.. can't wait to go back!

Liked the location, a few of the staff were nice. That's about it for likes. The dislikes: The room we booked had a stale smell, the table was so off balance it was difficult to keep the drinks from spilling. There was no light near the table so we had to keep the bathroom door open with the light on while we ate. It was really pitiful. The sliding door was impaired and was so hard to open that I wrenched my back trying. There were no sodas in the machines on our floor and two other floors (we gave up after three floors), The machines also kept our money. However, the manage-ment gave us back the money we lost and sent up two sodas. One of the most gross things were the two elevators - they smelled so disgusting that I complained to the manager and he came up with a pathetic story that they were just cleaned with a special metal cleaner and perhaps that was what I was smelling! I hate to dwell on it, but the smell literally made me gag. I called room service and also guest service and let the phone ring fifteen times before hanging up. When I was at the front desk another guest was there and asked the management if the phone was out of order. When told it wasn't, the guest was irate and said he had let the phone ring over twenty five times! Some of the staff were nice and some where very annoyed. The hotel appeared to be run down. Needless to say we were so disappointed. One other thing, the jet planes constantly flying overhead were very distracting noise wise. Also, we could not get any bars on our cell phone unless we left the hotel. Bummer

Great location, nice recently renovated rooms, clean, friendly In the quieter Northern part of the boardwalk. Always quick access to restaurants.

My best friend of 30 years and I stayed at the Sheraton for a girls only weekend and despite Tropical storm Hannah raining on our fri and sat we had a wonderful time. Thank goodness we had a beautiful room that looked exactly like the photo on the web. The view was spectacular , the sunrise and sunset are something I will always remember. The staff at the Sheraton were very pleasant and accomodating. The only thing I would tell you is there is no DVD player and you can't hook yours up (we tried). We did have beautiful weather on sun and mon and got to enjoy the beach which is literally just steps from the hotel. We would definitely go back to this hotel

This Sheraton is a quaulity place. people probably give this place a great review. Your food is excellent. We enjoyed our stay the staff was very friendly too! Thanks for the stay.

OK. For starters, we arrived having booked two rooms, one non-smoking and at least one with an oceanview. Without warning or prior notice, the staff placed us in two smoking rooms that stunk of smoke, neither with an oceanfront view. The front desk person seemed unable to get his act together and never mentioned we would not get what we had reserved. After smelling the two rooms and discovering our view was of a large ventilator and that the military jets flew right over that part of the beach (and that we had to pay $10 a day for internet for the laptop - it is free in most other nearby hotels) - we complained and were told they were overbooked and had leaks in other rooms. No explanation was given as to why we were not notified of this from the beginning. We cancelled our week's reservation and moved to Days Inn nearby - a much better value. Unfortunately, that was not to be the end of the ordeal. After the manager gave me a receipt for just the one night with my money back - I discovered a week later that Sheraton had charged over $3000 to my credit card - again without any notice. This place is overpriced and horribly run - avoid at all costs.

We stayed here for a girls weekend and had a blast. The rooms were very clean and comfortable. Loved all of the choices for swimming (3 pools and of course the ocean)Also loved the convenience of the cabana bar. Drinks were great and the food so reasonably priced. Can't wait to get back. Already planning the next trip.