Too much money. Not enough service.
Hope you don't like wireless internet, 1-800 calls, or bottled water. All are available in the room, and all charge an extra fee. It seems that if you pay more, you should get more amenities, but it seems that the Sheraton Richmond West wants to nickel and dime you to death.
On top of that, the room I stayed in was a little shabby for the price. The wallpaper was peeling, and the finish was wearing off the furniture. The desk in my room had been written on with a magic marker. Not exactly high class.
Finally, to make matters worse, the climate control didn't appear to control anything, and a group of loudmouths down the hall continued throughout the night unabated, even after complaints were lodged.
You can find a more comfortable hotel with better amenities included in a far cheaper price. Stay at a place like that instead of the Sheraton Richmond West. Even though I've stayed there for the past 3 years, I don't think I'll be going back.