Crowne Plaza Williamsburg, Williamsburg

This was a great choice. I have no regrets or complaints. The room was clean and comfortable, the lobby and customer service was nice. The only things that bothered me was that you had to go through multiple steps to turn the television stations and that I didn't know that I had to pay for local calls. I'm not sure if the local calls problem was an oversight on my part. Other than that, I would recommend staying at the Crowne Plaza.

This is probaly one of the best hotels i've ever stayed in. They had great group services and were very user friendly. The dining roooms were kinda hard to find but we all got there sooner or later. I was on my high schools band trip to williamsburg and virginia beach, and this was a vary plesant place. There was about 200 people staying there and we were all put onto one floor which was alot easier to find classmates rooms. I liked the way they set up the hotel and I found it intresting that the seaating area in the lobby was a little lower than the lobby itself. It was also nice to have a refridgerator in our room, and the bathrooms had little walking space. They had a very pretty outdoor area with the gazebo and the place out front. Overall, this was one of the nicest places to stay at in Williamsburg.

My wife and I booked a suite with a Jacuzzi for our anniversary. We arrived at the hotel a little early and asked about checking in. We were told the room was not ready yet, but should be very soon. We decided to go to the lounge and wait. After 45 minutes we went back to the front desk and asked again. We were told it would be another 30 minutes. Back to the lounge we went. After another 30 minutes we tried the front desk again and were told our room still wasn�t ready. We decided to go to dinner and then come back to the hotel. At 6:30 pm we returned to the hotel and were told the person that had taken our reservation had made a mistake and they could not give us the room we had reserved. We would have to take a regular room. We explained to them this was our special anniversary outing and a downgrade to a regular room was not what we wanted, and if this was the case, how come they did not tell us this when we first tried to check in, it may have been early enough for us to find a suitable room at another hotel. I believe this was the purpose for stringing us along. We told the manager this was not what we wanted and we were very disappointed in this hotel and the way we had been worked. We would try to find a room elsewhere. The manager told us they were sorry and would send us a complimentary package for our trouble. That never happened. It was also too late to find a room at a different hotel, so we drove the 3 hours to go back home.

Nice place, good little fitness room and pool... Only the internet service only opens some pages and the restuant and room service close around 9pm when the menu said 12am...Just be sure to eat early.

Dirty pool, disgusting jacuzzi, 2 washers for 330 rooms - give me a break.