Relaxing
By A Yahoo! Contributor, 10/01/07
The place was great - nice and quiet - the staff remembers your name and your likes and dislikes from your previous stay- I did have a small mechanical problem - I called the hotel operator and within 5 minutes a nice gentleman came and fixed the problem - I had another problem the day before we left - the gentleman worked for over 1 hour to fix it - He appoligized that he could not fix it - called reservations to find us another cottage - it was my decision not to move and disrupt everything - he offed to have the bell men come and help me move - I told them I could live with the slight inconvience, the next morning the first maintenance man came and took a quick look and fixed the problem in 5 minutes - it is that attention to details that I like - I wanted a particular Vermont Made product that they did not carry in the shops at the Harbor Jen in the Gift Shop left me a message when in Vergennes I could purchase the product and the Evening Operator told me the hours that the Fat Hen was open and just how to get there - again attention to details
I can't wait until Spring - 8 months is a long time to wait until we can visit again - I wish they were opened year round
