Holiday Inn Exp Stes Sherwood, Strathcona County

My family experience with this hotel is awesome. When we checked in, it was really late at night and the clerk who was working at that time was really nice. She went above and beyond in helping us. My son got really sick and he threw up in the lobby, the night shift worker (sorry, didn't get her name) cleaned up the mess. She was very helpful and offered also to clean up our boy. She said she is a mom too, so she undertands. She even offered ginger ale for my son to drink. It did not stop there. She came to our room and help us out set up the pull out couch. We tried to offer her something but she refused and told us that she was glad she could help. We would like to thank her for all her help. She is an amazing worker. Thank you.

We were very impressed with the service at this hotel. We were part of a large group and made a number of extra demands on the staff. They were friendly, accomodating and went out of their way to help us. The rooms were clean and every member of staff would greet us as we walked down the halls or past reception. The hot and cold breakfast was beyond what you would expect for a free continental. It included eggs, bacon, sausages, bagels, toast, yogurt, fruti, etc. The hotel is also around the corner from a large leisure center with lots to do and close to restaurants. Thanks to manager Yan and his staff for a great stay. We would definitely return.