They hate terminally ill people
By A Yahoo! Contributor, 9/6/08
We order 2 rooms queen beds in both, smoking...we were told there was no smoking available and that no queen beds and we had to pay $20.00 more than what we booked. At 12
;30 am they contacted us and moved us to 2 rooms smoking with 2 beds in each room. My mother who is terminally ill, had an accident, but we are always perpared for this so, we had already put things down to protect the bed, I went down and got a new sheet and told the guy at front desk.. Also on our beds in the other room there was burn holes on the bedspread, but I overlooked it just thought thats the price you pay for smoking..So we checked out the next day checked everything, nothing was wrong...About 11:00pm on the 5th, we got a call from the manger Shelia, and she cused my mother for being sick, and said the bed was ruined, which we took a picture cause we travel and stay in motels a rate them about 6 times a month....Now we have to pay $100.00 extra for each room!!! So our stay there costs us $400.00!!!! We've stayed at the Hilton for less...Don't stay here!!! They're rude, hate, and have not compasion for sick people...
Loretta, and Shannon