Unfriendly staff--worst customer service
By A Yahoo! Contributor, 12/5/11
This was one of the worst motels at which we have ever stayed. The staff was rude and nasty. Several of us were sitting in the lobby talking quietly. The night manager told us that the lobby "closed" at 8:30 and that we would have to leave. He insulted us and was extremely rude. He treated and spoke to us like we were little children. Believe me, none of us would be mistaken for kids. We had been in the lobby for about an hour--he was at the front desk for about 10 minutes out of the hour. Any stranger could have walked into that hotel unnoticed. He closed the pool at 10 pm--an hour earlier than was posted just to tick us off. But the pool had too much chlorine that the kids could not swim too long in the pool anyway. There is no way I would ever stay at this hotel again nor would I recommend it to anyone else.