Holiday Inn Exp Stes W Mifflin, West Mifflin

My husband and I stayed one night for a sports event. They had coffee in the lobby, which was nice. But only had hazelnut creamer, which was not. When we arrived three people behind the desk ignored us for sometime, when one of them finally did speak, it was to tell us our room was not ready. (We were 15 mins early for check in. ) We went out to get something to eat...when we returned the room was still opened, and the maid cart was just outside. She began to have a conversation with hersef about whether she had remembered to vacume. (Nope.) When we did check in we had a very unfriendly clerk who asked questions and took my info as though she suspected me of a crime of some sort. Later, when my husband asked if there was a shuttle to the game he got a lot of attitude. That night, finally showered and settled, the TV was stuck on a game station (no games). I called the desk, and the person was very nice but couldn't help me because there were no maintainance people. I asked if she could call the mananger-she said she could not. The next day we went to the free buffet breakfast but only a few items were left. When I went to the front desk about the matter-I got to stand there for a while, again, after which a rather surly clerk let the manager know that breakfast was almost over anyway. (Her watch must be fast about 25 mins.) The manager or assistant manager was apologetic and went to get the cook, who it seems doubles as a chamber maid and had gone off to clean rooms. She made some eggs and so on. I took a fruit from the lobby as the one bruised banana on the buffet looked sad and unappealing. No wonder it's free. After breakfast, we went back to the room to relax a little, but the front desk started calling about a half hour before check out to "remind" us. I don't know why. No one would want to extend their stay-trust me.

This hotel is our preference when we stay in Pittsburgh. The title to this review says it all. The hotel staff is very accommodating, and the facility itself is kept in very good shape. Certainly not a "fancy" hotel, but certainly as good as affordable hotels get.

The overall hotel was fine--but I was lied to concerning the ammenities. We were traveling across 3 states with 2 small children. The hotel advertised that they had a guest laundry room. I had a stack of laundry to do so I followed the guide in my room to the first floor where the laundry room supposedly was. I could not find it. Then I saw that the elevator listed the laundry room on the 3rd floor so I went there. Agagin no laundry room. I finally asked at the front desk and was told that they had no laundry room. They had gotten rid of it because not a lot of people used it and their machines were old. Then she suggested that I send my childrens laundry to the dry cleaners overnight! After this--I did not enjoy my stay and would not recommend these liars to anyone!

I found nothing to dislike. no complaints at all. convenient, clean, and breakfast set up worked for us all. made our extended weekend wonderful and so was the wedding!!!