The Chanler at Cliff Walk, Newport

This intimate, luxurious and historical hotel has undergone a complete transformation both in terms of food quality, service and amenities. As a former marketer in the hospitality industry I have been fortunate to have frequented many of the nation's most expensive hotels. This little gem has it all - I don't even bother to think of going to any other locations for a weekend away. Their packages are affordable and fulfilling. The staff it a delight to return year after year. You won't be disappointed.

I had my wedding at The Chanler in July 2008. The staff was wonderful, the food was absolutely amazing, and I couldn't have asked for a more perfect evening. Expensive....yes, but you get what you pay for. One year later our guests still rave about our wedding. :)

The Chanler was GREAT. Wonderful room (decorated exquisitely but small). The service was terrific from the concierge to the driver who took us to the St. Patricks Parade! The Spiced Pear was one of the best dining experiences I've had and breakfast was terrific. It is charming and worth any rate! Monika (Sacramento, CA)

I was convinced that after growing up on Bellevue Avenue, nothing could compare. I am happy to say that I could not get enough of the Heaven on earth that you provided. Thank you. Gordon McCleary

We didn't dislike one thing about this place. A little on the pricy side. Location was phenominal.....ocean views. The restraunt located at the INN was gourmet, I've never eaten better cuisine.

Had dinner with friends staying here & didn't want to comment & make them feel uncomfortable. Huge prices for microscopic portions of ordinary food, e.g.beet salad = 1 small beet. They had four course dinner as part of package. My third & main course was served with their fourth but my wife's main course(all of two scallops and a few shrimp)was served with their third course. (The waiter did offer to reheat the part she nursed along not knowing what else to do. We were charged $12 for a half bottle of mineral water and $6 each for coffee which wasn't even hot. The fact that our friends were given NO menu choices added to my belief that this place is a total scam. The rooms did look nice but friends weren't given the one promised.

i like the area,the service was poor, luck of training.waited too long for apetizers and main course.service was slow over priced not enough varieties.the rooms were ok,

we were searching on the internet for a special place to celebrate our Valentine's day, and we came across The Chandler at the Cliff and we decided that was the place we wanted to spend our Valentine's weekend. The room was as luxurious, romantic with the most beautiful view, the staff was wonderful, the restaurant had a superb cuisine, we rate this wonderful paradise with a 5 Star. Maria Seixal

My wife and I spent a three day weekend for our 20th Aniversary. It was an enormous rip-off. It would be ok if they charged $150 per night, but for $600 per night it was nothing less than an con job. Besides requiring a rediculously late check in and an even more absurd early check out, the staff was remarkably unhelpful, and even rude.

This is the greatest illusion ever. Get a beautiful property, design it with the most opulent materials, placed on a cliff facing the ocean, and you think you've reached paradise! Not Even Close! I made a reservation for a party of 22 to dine outside, the setting is beautiful. After two hours of no food, or service we complained. The response was "we chose to come here, & you chose to stay” The food was awful, slow, and everyone except one staff member was Rude beyond a script for Saturday Night Live. It was surreal; in all my travels I have never encountered such incompetence in my life! To give this hotel a star is wrong. After learning of many other horrors, people walking out etc.. I have learned the hotel is in bankruptcy and has no general manager. The manager of the restaurant showed the caring of pit-bull and utterly wrecked any chance of saving our evening. After arguing and arguing they reduced the bill down 70%, and that was too much, but after being there 4 hours, with kids, we were exhausted and caved. Please do yourself a favor, I took the time to write this to prevent someone going through what I, my friends and my family did. By far the worst place in the world, excluding war torn areas or 3rd world countries. Even that may be pushing it.