New Era Hotel, Kunming

We booked this reservation via Priceline, but this hotel did not honor the guaranteed rate quoted by Priceline. After we already settled in the room, the management called and told us either we pay a rate more than double the rate quoted by Priceline or move to a lower ended hotel next door. If the rate quoted was for the lower-ended hotel next door, it should have been stated at the time we made the reservation. The hotel manager was not apologetic or courteous. He made it seem like we were cheating them! We ended up paying the higher rate. One other problem was the bed was very uncomfortable. The padding on the mattress was either very thin or almost nonexistent because we could feel the springs and framework of the mattress. Other than that, we would have been satisfied with staying in this hotel.