Where do I start my partner and myself stayed on the 23rd of febuary for a birthday treat I had booked the hotel as a suprise. What i suprise the service was none exsistant when standing at the bar you would be there half an hour to get served while the so called bar staff where doing what ever they were doing apart from their job, we orderd breakfast both mornings to our room for this there was an additional charge, fair enough but for it to arrive half an hour late on both occasions and for it to be cold on both occasions its just not good enough to say the least we would of had better service in a BNB for a fraction of the price will never be going to this hotel again or any of them in the chain a masssive and somewhat embarrassing stay.
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