Isabella Hotel And Suites, Toronto

I hate that I woke up covered in bug bites. I hate that they promised to call and refund my money and didn't. I hate that these BUGS which I got in their BED have ruined my whole trip out here.

My boyfriend and I stayed here for a concert, and we loved it. We saved so much money, and our cab to ACC (Air Canad Centre) for the concert was about $18, but it didn't matter because we saved on the hotel. The front desk staff were awesome, they were very helpful with directions, and places to eat. The rooms are small, not like a Sheraton or even a Holiday Inn, they're kind of like hotels in europe, small, basic, nothing over the top. But it was great for us. This place would be good for people that are visiting Toronto to see the city, and just want to sleep in their hotel room. If you want to hang in your room, and spend hours there, then book somewhere else. But if you want to see the city, and just shower in the morning, and sleep at night, then this hotel is the best. Great price, staff, and rooms, but yet still a nice clean, respectable place. I saw another hotel with the same rate, but the lobby was full of people I would not want to be around, so I left! This place was awesome.

The staff were absolutly rude. Worst hotel I've ever stayed at. The rooms are the smallest rooms ever. Its such a joke. It is also located in a terrible neighbour hood. They don't have enough parking for all guests. You have to park either on the street or in a parking garage that is VERY expensive! I will never go back again.

For the price, the cleanliness, service,and location it is at top on my list of small friendly hotels, anywhere. I recommend to anyone who requires these.