We have stayed in the BPT three times! Love it! The buffet is yummy! Great variety of Mexican food! Mexican breakfast buffet is awesome! If you like American food then maybe this isn't a good resort for you but we appreciate typical Mexican food. The service is outstanding! The housekeepers left fun surprises for our kids and we looked forward to returning to our rooms each afternoon. The servers and bartenders were so attentive and kind. We felt spoiled! We gave generous tips and they were extremely appreciative. We never had a single problem with service--they were very accomodating! One of our favorite parts about this resort is the mariachis. They are often present at dinner and sing to your table. In addition, they were poolside and wandered throughout the resort. To us, this was a marvelous treat! We loved the mariachis! My children enjoyed the poolside, swimup bars! Of course, they drank virgen pina coladas! The grounds were incredible and maintained. The entertainment was fun! The entertainment staff did a great job of pleasing the crowds. The entertainment is far from Broadway, however, professional enough for what you pay. Dona Isabel, is the big shopping center! Beautiful, and mexican style! If you don't like to walk, then this is not the resort for you, but if you like to walk and enjoy the beautiful landscape, ocean views and breeze--this a great resort. We ate so much at the restaurants that we welcomed the walks! Great resort for families. Grandma and kids loved it--activities for all! Will we be back- you betcha!
This was NOT the most comfortable place in Mexico to stay at largely due to the substandard rooms.The bed was the hardest I have ever had to sleep in.The Mini-bar was warm with only beer,soda and water.Phone service was out,it may have been colder outside than in our room.The only thing I did like was the beach and shopping.Not planning on going back mainly because of the rooms and there is a lot of walking involved in order to go anywhere on the resort..Oh and cant forget the Mex roaches that wondered in the room.
The grounds of the property were kept beautiful.When we checked-in,they could not find our reservations. This was stressful as it was 1:00 am in the morning and we just had to spend $160.00 American to get from the airport to the resort. This ride is over an hour.They worked it out, finally.
The beach was wonderful although you do have a short walk to the beach from almost all of the rooms. It gets cold and very dark around 700 pm.You cannot go to the beach at dark.
Which brings me to the rooms... They, I believe, for the price were substandard. The mini bar was warm (we asked them to fix it many times and it never was right.There were 2 mexcian beers, water, chips (that they do not replace) and choclate in the mini bar.If you are thinking there will be liquor or a selection of drinks in it, you are wrong. There is no room service and the beds were not comfortable. Our ceiling fan was wobbily and a light was broken when we walked in the room. I did not want to walk on the floor without shoes.
The drinks were great at dinner and by the pool. The pool was clean as well as the rest of the outside of the resort. The food was okay, the buffet was huge but after a while, it got a little boring and was not as elegent as what you might expect. You are only allowed to go to three of the resturants that are "reservation only." Make your reservations early, whatever you do b/c they fill up (no one told us this.) I would avoid the Japanese resturant. The portions were small and you had to pay extra for lobster. It was our least favorite.
We went to the ruins of Coba- hot but beautiful- also included a trip to a Myan Village. That was very neat and we would recommend it. The food on that excursion was delicious- real Mexican.
We also went to Xel-Ha. If you like to snorkel it is perfect and makes for an all day adventure.Overall it was a good trip but would we go to this resort again?
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