Holiday Inn Datong City Centre, Datong

Where do I begin?!?!? First of all- after driving 13 hours, our room still was not ready (2 hours after check-in!) When we finally got to our room it was horrible. Dirty and smelled terrible! VERY DATED!When we asked to see the manager to have our room switch, we were told no. The front desk ladies acted miserabe with their jobs. To top it all off, when my wife and I were walking out the door she almost stepped on a rattle snake! YES!, A RATTLE SNAKE!! We were told by the front desk lady that is all apart of Florida. Ok, this was our third time visiting the area and our first encounter with a snake. That was it for us... We left to get a room for the week at Wyndham Palms. However, We were told they are having house keeping problems and they've had other complaints about dirty rooms... we were refunded our money.