Punta Cana Nightmare
By A Yahoo! Contributor, 2/9/10
My husband and I thought we were taking our dream vacation to Punta Cana. What attracted us most was the 'guarantee of sun'. We left fifteen inches of snow for two out of seven days of rain, and three days of heavily overcast skies. You know it is overcast when you vacation from New England weather in January and don't need sunscreen at all when outside. I was hoping to get at least a little tan while there - that was a joke. I understand that weather changes, but don't advertise 'guaranteed sunny days' when that is not the case. As all of the other reviews stated, the food left much to be desired. Same old 'buffet food' every day. The rooms were not clean, especially the bathroom floor. There were pieces of long, black hair everywhere. The bell boy had the audacitiy to suggest it was from us. Guess what - my husband is bald and my hair is blonde. The ATM was 'down' all week and the resort staff couldn't have cared less. We were placed in the wrong room and had to wait four days be placed in the correct room, for which we had already paid extra for an oceanfront room. Most of the international guest were rude (cutting in at the buffet areas, rude, blatant comments about Americans, placing towels and belongings to 'save their spot' at the pools and beach, leaving many guests no place to sit) and the staff did nothing. Of course most of them did not speak English, so they probably didn't understand what was being said. For the price we paid, we will never again vacation in Punta Cana, and cannot recommend the Grand Paradise Bavaro to anyone. It is only a three-star resort on this website, Our AAA representative, who booked our vacation through Apple Vacations, claimed it was a four-star resort.