Staff literally could not be more helpful if they tried.
By A Yahoo! Contributor, 6/15/06
We LOVED it. First time in Brazil, booked it sight unseen for 2 weeks. So, if we hadn't liked it we would have been in a pickle. The location is fabulous - walk to shopping districts and restaurants - across the street from Brazil's largest shopping mall.
Security is excellent, hotel is very attractive & comfortable, excellent facilities. The staff however, were the real standouts. Probably 6 of them in reception at any given time, virtually all were fluent in English, which was a big bonus to us, and so gracious and helpful. You wanted it, they got it for you - a cab, a tour guide, directions, extra pillows, bandaids, you name it. Absolutely have never stayed at another hotel anywhere in the world that I enjoyed more. One drawback - if you like to take baths, make sure that your room has one. Ours only had a shower.