Imperial Suites Hotel is located near the Guam International Airport, and close to the tourism and business districts. This is a 142-room hotel offers superior suites. Hotel amenities include a swimming pool, fitness and business centers, free shuttles to the airport and Tumon Bay. More
Imperial Suites Hotel
Property information by Travelocity
Imperial Suites Hotel is located near the Guam International Airport, and close to the tourism and business districts. This is a 142-room hotel offers superior suites. Hotel amenities include a swimming pool, fitness and business centers, free shuttles to the airport and Tumon Bay.
We'd have to say that the Front Desk Clerks would be the highest rating in our review. There are 2 Front Desk Clerks in particular who ensured our stay was at its greatest comfort. I regret not getting their names when we checked out but you'll know its them when you see two ladies who look so much alike you'd think they were sisters but apparently are not. These 2 ensured that our stay was spent at it's greatest comfort. They were very friendly and so helpful and the customer services they provided was excellent. They were the only Clerks to inform us guests when we checked in, should there be anything needed, any problems, or other inquiries all we needed to do was dial 0 in our rooms and it will direct us straight to them. Upon checking out we mentioned that we'll be returning for sure next year on our next vacation, these two ladies made sure to inform us that by that time the hotel would have already been renamed as "RAMADA SUITES HOTEL" which was a great info. for us to know when we make our reservations. 5 gold stars each for these ladies!
We were thinking we were going to have a great vacation and be able to stay at this inexpensive hotel... well boy was i wrong!!! This place was GROSS!!! The kitchen was falling apart, cabinets falling off... holes in the walls, shower was GROSS!!! Didnt turn on the water, but i bet if we did it wo uld have been black!! This was the most unsanitary thing i have ever seen!!!!! We paid 75 dollars a night to stay in Roach Motel Central!!!!!! They were EVERYWHERE! DO NOT STAY HERE!!!!!!!!!!!
To say that the service was great would be an understatement. The staff at Imperial Suites are wonderful. So helpful and made me feel completely at home. The hotel itself is great. Breakfast is available for a minimal fee. Free wireless internet, complimentary shuttle and the friendliest staff. Defnitely value for money!! Only recommendation I would make is a rental car.
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