Mention accommodation amidst tranquil surroundings in the heart of town and one would expect to pay top dollar for the privilege. Built in 1997, the Fort Canning Lodge proves that the little pleasures in life need not be expensive. Nestled at the foot of Fort Canning Park , the lodge provides guests with a ... More
Fort Canning Lodge
Property information by Wcities, Inc
Mention accommodation amidst tranquil surroundings in the heart of town and one would expect to pay top dollar for the privilege. Built in 1997, the Fort Canning Lodge proves that the little pleasures in life need not be expensive. Nestled at the foot of Fort Canning Park , the lodge provides guests with a historical attraction at their doorstep. While room rates are comparable to most tourist class hotels, the Lodge offers alternative accommodation plans such as dormitories and family rooms, which can be a real steal considering the extensive amenities and recreation facilities.
Stay away from this place. No doubt the price is cheap, but facilities are run-down...cover sheets for chairs and table cloths are torn and stained...these are just some examples.
Moreover, staff's response is slow and even the Food and Beverage Manager's service attitude is horrible and extremely rude.
When complaint was made, explanations given by the manager were to justify themselves rather than doing anything to solve the problem.
It is only when I had to repeat myself at least 3 more times before he is willing to do something to help, and still trying to justify himself and his staff in the end...
If you ask me how is the customer service of this place...my answer is "What customer service?"
The food is great; you'll have plenty of any kind you like. Just make sure you don't lose your buffet coupons or else, you won't be enjoying any of them. The pool is quite small, not the size as I imagined it to be from the brochure. Wireless internet access is not free of charge; you need to purchase a password at the hotel lobby so you could enjoy its usage. The service, cleanliness, and room values are quite just fine and there's no whining I could give to that. The location's plus factor is that it's a 5-minute walk from Park Mall (where one could get access to food and necessary personal supplies), and 10 minutes away from the Dhoby Gaut MRT Station. Early morning, one could also set out for an uphill jog or walk at the Fort Canning Park just across the hotel and get a good fresh view of the city.
I have never seen such a place to stay like this. My mom found pubic hair in a coffee cup in our room. The beds were twin size and very dirty. Entire hotel smells like a dirty dungeon. The location is awful--you cannot walk to Orchard road since it's simply too far. There's only one small mall, which sells furniture and home decore, next to it.
The complimentary breakfast is awful. I have never tasted such a diluted, water-down OJ like this before.
I will never, ever go back to this hotel again.
Having travelled to Singapore a half dozen times, and having explored many different neighborhoods and hotels, I thought I'd give the YWCA Fort Canning a shot. This was a great idea, and I'll definitely return in the future! I had been apprehensive that a YWCA would mean a compromise on luxury, but in fact, the rooms and the pool were far superior to most of the 3 and 4 stars I'd stayed at in the past. The location is ideal, too-- Fort Canning park (and its wonderful cooking school) are right next to the hotel, and you can access great shopping and easy transit connections within a 5 min walk. Can't recommend this hotel highly enough!
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